Job description
About Aigent Energy
AGent is building the leading software platform to optimize distributed generation resources — turning energy liabilities into reliable, monetizable assets. We bring AI to the aggregation, orchestration, and monetization of distributed generation in wholesale and retail power markets, delivering meaningful reliability, economic, and sustainability benefits to commercial, institutional, and industrial energy users, utilities, and grid operators.
We move fast, think big, and operate with a lean, high-trust team. Every hire matters here.
About the role
AGent has an immediate opening for a world-class Senior Field Engineer who is passionate about hardware, energy markets, and what customers need to succeed. You are intellectually curious, detail-oriented, and solution-focused. You are someone who thrives in a fast-paced, customer-centric technical environment where no two projects look exactly alike.
The objective of this role is to ensure every generator we onboard is set up with the correct hardware and software to become a reliable, revenue-generating asset. You will serve as the project manager for all hardware onboarding and upgrade projects. You will work across AGent's internal teams, customers, third-party contractors, and utilities to ensure strong communication among all stakeholders and on-time project completion.
This is primarily a project management and technical oversight role, but you should be comfortable getting hands-on with installations when the situation calls for it. More importantly, this is a ground-floor opportunity: you will help build the protocols, systems and contractor network to help the team scale field operations faster every year.
Responsibilities
Project Management & Onboarding
Manage all project phases for every generator onboarded in your assigned region onto the AGent platform: from kickoff through validation and go-live
Lead kickoff activities with each customer and build a tailored project plan for every facility
Serve as the connective tissue across all stakeholders, customers, utilities, third-party contractors, and internal AGent teams, ensuring clear communication and timely delivery at every phase
Validate hardware connectivity and platform integration for each facility, ensuring every asset is healthy and market-ready
Build and continuously improve kickoff meeting and onboarding project protocols that allow the team to deploy projects faster year over year
Technical Leadership & Customer Success
Serve as the technical SME for customers throughout the onboarding process and beyond; defining and building project plans with confidence and clarity
Maintain a customer-centric approach across all project phases, ensuring customers feel supported and informed at every step
Act as a technical advisor to the GTM team: helping Sales understand hardware requirements, customer site considerations, and onboarding timelines
Own relationships with critical utility members and build the trusted contractor network AGent relies on in the field
Hardware Operations & Alerting
Ensure customer generators remain connected, maintained, and healthy after onboarding. Our objective is to have a portfolio of reliable assets that perform when markets call
Build an alert system with the engineering team to proactively surface hardware or connectivity issues before they affect performance
Support the hardware alerting protocol including repair cases, troubleshooting workflows, and resolution tracking
Cross-Functional Partnership & Scaling
Work closely with the field engineering team and engineering team to continuously improve AGent's hardware and software products and expand field hardware options
Help build the systems and protocols that allows field operations to scale
Qualifications
Required
Electrical engineering degree or equivalent hands-on field experience
3+ years of project management experience managing multiple projects and stakeholders simultaneously
Experience working with utilities: you understand how they operate and have built relationships within them
Deep experience with generator sets (gensets) and their automatic transfer switches (ATS)
Willingness to travel 25-40% of the month depending on the season
Demonstrated aptitude for troubleshooting and creative problem solving in the field
Exceptional attention to detail and strong self-initiative: you don't wait to be told what needs to happen next
Ability to communicate complex technical concepts clearly, both verbally and in writing
Comfortable working independently in a remote environment with a high degree of autonomy
Valid driver's license and willingness to travel to customer sites as needed
Preferred
Experience in the virtual power plant, distributed power plant, or DER aggregation industry
Familiarity with wholesale energy market participation and the operational requirements it creates for field assets
Experience building contractor networks or vendor relationships in the field
Located in Texas, Louisiana, Mid West or the Mid Atlantic. Proximity to key customer sites is a meaningful advantage
Benefits
Competitive base salary, performance bonus, and early-stage equity
100% employer-paid Health, Dental, and Vision premiums for full-time employees
Two health plan options: traditional plan with FSA, or HDHP with company-funded HSA
Basic Term Life Insurance + voluntary insurance options
Flexible PTO
Fully remote — work from anywhere in the U.S.
Direct access to the founding team and real ownership of your work from day one
A front-row seat to the energy transition
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.