Job description
This is a remote position.
About Monaire
Monaire helps commercial buildings reduce HVAC energy and maintenance costs using a combination of smart hardware, sensors, and cloud software.
Our system works alongside HVAC service providers who install and support Monaire technology in the field. By combining real-time data with contractor expertise, we help buildings run more efficiently while making HVAC service more proactive.
RoleWe’re looking for someone who can helpservice providers successfully install Monaire systems in the field.
This is a hands-on role. You’ll work directly with HVAC contractors to help them install Monaire hardware, train technicians, and troubleshoot issues during early deployments.
Your job is to make sure service providers can confidently install and support Monaire systems without constant help from our team.
This role involves regular travel to customer sites.
What You’ll Do
Support Hardware Installations
Work with HVAC service providers to deploy Monaire hardware in buildings
Guide contractors through installation of sensors, thermostats, gateways, and controllers using the Monaire app
Verify systems are installed correctly and communicating with the Monaire platform
Help resolve installation issues during early deployments
Train Service Providers
Deliver in-person training for HVAC technicians and service teams
Teach installation workflows and troubleshooting processes
Help contractors become confident installing Monaire systems independently
Act as a Product Expert
Answer technical questions from service providers
Help diagnose hardware, connectivity, or configuration issues
Work with Monaire engineering to resolve field issues
Identify recurring installation problems and improve documentation
Improve Deployment Workflows
Provide feedback from the field to improve Monaire hardware and software
Help simplify installation processes and training materials
Work closely with product and engineering teams to improve contractor experience
Why This Role Matters
Monaire succeeds when service providers succeed.This role ensures contractors can confidently install and support Monaire systems, enabling faster deployments and better outcomes for building owners.
Requirements
What We’re Looking For
Experience working withHVAC systems, building automation, or controls
Comfortable working withhardware installations and field troubleshooting
Ability to explain technical concepts clearly to field technicians
Willingness to travel to customer sites for installations and training
Highly organized and comfortable working with contractors and customers
Bonus Points
Experience commissioning HVAC or BAS systems
Experience training technicians or contractors
Familiarity with IoT devices, sensors, or smart building technology
Experience troubleshooting networking or connectivity issues
Benefits
Competitive salary and equity compensation
Health, dental, and vision insurance
Flexible paid time off (PTO)
Opportunity to influence product roadmap and company direction
Collaborative and execution-focused team culture
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.