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Mercury

Field Operations Specialist

boston, MA

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About this opportunity

Mercury lists this Field Operations Specialist opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Express Small Package Team MemberWe are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston.Mercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility. Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies.For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs. When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments.The right person for this job needs to enjoy working from as 10:30 AM to 6:30 PM shift. This role will assist in all activities of our Squads and Express Packages team in Boston.Daily Responsibilities:Sort, prepare labels, and ship packages every night.Solve various client issues on a nightly basis.Serve as back-up walking courier.Perform data entry.Opening/Closing the office/facilityAssisting with customer support ticketsProcess Asset ReturnsProcess AM Field Ops Export/NFO/Import DocumentsPreferred Experience:1-3 years previous experienceMilitary experience is a plusExceptional verbal and written communication skillsStrong analytical and problem-solving skillsKeen attention to detailValid Massachusetts Driver's LicenseAdditional Preferred Skills:Enjoy working in a fast-paced environment.Be engaged, proactive, and highly motivated.Positive attitude

Worksite address

boston, MA, 02108, US

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