About this opportunity
Acumentrics, Inc. lists this FIELD SALES ENGINEER opportunity in walpole, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Field Sales EngineerThe Field Sales Engineer plays a vital role in supporting Acumentrics' Sales organization by working closely with the Regional Sales Manager (RSM) to identify, qualify, and support power-supply opportunities across government and commercial markets. This position will be field-focused, requiring travel to customer sites, tradeshows, demonstrations, and industry events to provide on-site technical expertise and customer engagement. Serving as a technical liaison between customers and Acumentrics' internal engineering, operations, and product teams, the Field Sales Engineer ensures that customer requirements are clearly understood, thoroughly assessed, and translated into effective power-solution proposals. The role is responsible for delivering technical support throughout the sales cycle, including product education, system evaluations, and technical troubleshooting, while ensuring that all opportunities align with Acumentrics' core competencies, strategic priorities, and revenue objectives.Essential Job FunctionsCustomer Engagement & Technical RepresentationServe as the primary technical point of contact during customer interactions, ensuring requirements are clearly understood and communicated to internal engineering, product, and operations teams.Conduct field visits, product demonstrations, customer meetings, and tradeshows in support of Regional Sales Managers, providing hands on technical expertiseDeliver technical presentations, product training, and application guidance to customers, partners, and industry stakeholdersSales Process ExecutionSupport all phases of the sales process—including RFI/RFQ response, capture strategy, product qualification, LRIP, and FRP—ensuring technical accuracy, timely deliverables, and alignment with Acumentrics' capabilitiesApply strong discovery skills and open-ended questioning to identify customer technical and business needs, enabling the development of tailored, high-value solutionsCollaborate with internal and external Acumentrics stakeholders to develop competitive solutions that meet margin targets and comply with pricing, ISO, administrative, and operational policies.Technical Solution DevelopmentPartner with engineering and operations to gather, interpret, and translate complex technical information into compliant, innovative power solutionsGenerate accurate quotes, proposals, and technical response packages—including block diagrams, compliance matrices, project schedules, and supporting documentation.Customer Support & Field ServiceProvide onsite troubleshooting, system evaluations, and technical support throughout the pre sales and post sales lifecycle, coordinating internal resources as needed to ensure timely issue resolution and customer satisfactionProduct & Technology Development SupportParticipate in the evaluation of new products and technologies, providing field feedback to help shape future product developmentContinuously expand technical knowledge of Acumentrics' products and services to improve solution development, presentations, and customer supportSales Operations & CommunicationsField inbound calls, emails, and web chat inquiries, ensuring prompt and professional customer responsesOrganize, maintain, and track sales owned equipment used for tradeshows, demos, and bailments.AI-Enabled Workflow OptimizationIntegrate AI chat assist and knowledge retrieval tools into daily workflows to accelerate access to product data, specifications, and historical proposal contentEvaluate emerging AI technologies to improve sales efficiency, enhance technical solution development, and strengthen customer engagementCore CompetenciesProblem Solving and LearningUses logic and creativity to solve problems and generate effective solutions.Actively seeks diverse sources for answers and perspectives.Learns quickly from new challenges and is adaptable to change.Analyzes both successes and failures to drive improvement.Enjoys tackling unfamiliar tasks and experimenting with new solutions.Time Management/Priority SettingUses time effectively, focusing on high-priority tasks.Balances multiple responsibilities and minimizes distractions.Quickly identifies obstacles and develops solutions to stay on track.Ensures alignment of personal and team efforts with organizational goals.CommunicationListens actively and responds thoughtfully to others.Shares information clearly and on time, ensuring team success.Builds rapport with individuals at all levels within and outside the organization.Navigates difficult conversations with diplomacy and tact.Ethics and IntegrityUpholds core values and acts with honesty and transparency.Demonstrates trustworthiness by keeping confidences and acting responsibly.Takes accountability for actions and decisions.Aligns personal and professional behavior with organizational values.Action OrientationContributes positively to team morale and fosters a collaborative environment.Shares credit for successes and supports others in their roles.Resolves conflicts and disagreements constructively for the benefit of the team.Encourages open communication and seeks common ground.Teamwork and CollaborationContributes positively to team morale and fosters a collaborative environment.Shares credit for successes and supports others in their roles.Resolves conflicts and disagreements constructively for the benefit of the team.Encourages open communication and seeks common ground.Customer Focus and QualityStrives to meet and exceed both internal and external customer needs.Seeks continuous improvement and is open to feedback and innovation.Uses customer feedback to enhance products and services.Builds and maintains strong, trusting relationships with customers.Other DutiesAttend staff, departmental, and other required meetings and trainings20-30% travel to client or prospect locations, conferences, or other professional development and networking eventsTrade show setup and breakdownTwo persons lift and carry of 150 lbs. to table heightMust be able to drive in excess of 4 hours (customer visits)Must be able to maintain a high level of focus (internal/external meetings) for more than 4 hoursMust be able to fly in excess of 10 hours when requiredQualifications, Experience, and EducationBachelor's degree in Engineering field or equivalent combination of education and experience.Inside/Outside technical sales experience preferredWorking knowledge of power electronicsSales experience in the military and industrial sectors a plusWorking knowledge of ERP (Epicor is preferred), CRM (Salesforce is preferred), and experience working with outside reps is requiredPast Military Service is considered a plusExperience with AI tools is considered a plusThis position requires access to information that is subject to U.S. export control regulations. Applicants must qualify as a 'U.S. person' as defined by ITAR/EARComputer and Equipment SkillsFoundational computer skills, including Microsoft Office Suite and the Internet. Ability to navigate at a basic level within web-based applications.Use of Outlook email and calendaring.Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint, Access, and/or other web-based applications. May produce complex documents, perform analysis, and maintain databases.Use of AI technologies and tools to improve sales team efficiency and day-to-day workUse of online teleconferencing software (e.g., Zoom or Teams). Use of 3rd party software for Serial and SNMP communication interfacing
Worksite address
walpole, MA, 02081, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.