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JMI Recruiting Services, LLC

Field Service and Technical Support Manager

town of brookfield, WI

Check who can apply and the requirements below before continuing.

About this opportunity

JMI Recruiting Services, LLC lists this Field Service and Technical Support Manager opportunity in town of brookfield, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.

Job description

We are currently assisting our client, an industrial manufacturer, with a Field Service and Technical Support Manager search in the Brookfield, WI area.

Responsibilities

Lead commissioning and field service activities, ensuring projects are completed safely, on schedule, and within established budgets.

Coordinate field service engineering resources and technician schedules, assigning the appropriate personnel to each project.

Manage customer communications throughout commissioning and service projects, providing regular updates on project status, progress, issues, and required actions.

Coordinate customer troubleshooting support by phone or remote visual platforms when technicians are unable to respond immediately.

Monitor commissioning budgets and communicate additional scope, site conditions, and purchase order modifications to customers as needed.

Key Requirements

Bachelor's degree in engineering from an accredited university

Experience in project management, technical support, or field service management, preferably involving industrial equipment

Strong problem-solving skills

Additional Information

All information will be kept strictly confidential

Applications will not be considered without a Resume/Curriculum Vitae which includes contact information

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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