About this opportunity
Bruker lists this Field Service Engineer opportunity in middleton, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Field Service Engineer
Job Locations
US-IN | US-IL-Chicago | US-WI | US-MN
ID
Job Function
Tech Support & Service
Base Min
USD $63,900.00/Yr.
Base Max
USD $113,500.00/Yr.
Overview
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.
Today, worldwide more than 11000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers' needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.
Bruker Nano, one of Bruker's four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy.
Bruker AXS is seeking a Field Service Engineer located in the US Midwest (service covers US and Canada). As a Field Service Engineer for Bruker AXS, you perform the installation, inspection, repair and maintenance of the Bruker AXS - XRD product line: D8 DISCOVER, ADVANCE, ENDEAVOR and PHASERs.
Responsibilities
Install analytical x-ray equipment
Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and make necessary adjustments and alignments
Perform preventive maintenance according to written preventative maintenance procedures
Prepare and submit reports covering all job activities with accuracy and detail
Participate in on-the-job training of field service personnel when required
Suggest methods to offer improvement to equipment performance and functionality
Between assignments be available during normal working hours for immediate response to reassignment and telephone support
Remain in contact with assigned customers to ensure that there are no unreported problems
Promote and maintain service contracts in assigned region
Keep up-to-date on new products and product changes within his/her required sphere of activity to increase own capabilities and skills
Conduct all field assignments according to service department procedures
Perform other tasks as assigned by the manager or supervisor
Travel to customer locations 75% or higher
Qualifications
Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time
Ability to communicate effectively in a professional manner with both internal and external customers
Excellent customer relations skills and the ability to make timely and effective decisions
Familiarity with the operation and use of standard electronic test equipment
Familiarity with the use of personal computers
Ability to travel extensively by air and car both domestically and internationally if needed
AA degree in electronics or equivalent experience
Military training in advanced electronics preferred
Three (3) years previous service experience installing and repairing complex electronic systems
At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $71,500 and $105,000 provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.