About this opportunity
C-RAD AB lists this Field Service Engineer opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
C-RAD is an expanding global medical device company with headquarters in Uppsala, Sweden. We develop, manufacture, and sell innovative solutions to healthcare customers, with a focus on patient positioning, monitoring, and imaging within Radiation Therapy (RT). We are a market leader in the field of optical patient positioning and surface tracking.
Our products enable precision treatments through positioning and monitoring of patients in radiation therapy, which maximizes the dose in tumors and minimizes the dose in surrounding tissues. Our products support all major Photon and Proton therapy systems.
C-RAD is expanding our US-based Service team with an open position in Seattle – apply now and join the fight against cancer!
About the opportunity
As a Field Service Engineer at C-RAD, you will perform installations and maintenance on radiation therapy products, with Seattle as your home region and regular travel across the United States and Canada
You will plan and execute installations and customer acceptance, perform on-site service and preventive maintenance, and provide remote customer support from your home office
This role is well suited to engineers who enjoy hands-on troubleshooting, travel, and completing complex installations independently
Responsibilities and tasks
Prepare and execute installations, service, and support activities in line with company procedures and routines
Diagnose system or technical issues and determine appropriate solutions
Provide basic customer technical training related to products
Build positive relationships with customers and colleagues
Document service calls, cases, and reports in a timely manner in accordance with company procedures
Provide remote customer support as part of a rotating on-call schedule during business hours, with some schedule flexibility
Qualifications and experience
Medical device or radiotherapy experience is beneficial but not required; greater emphasis is placed on strong troubleshooting skills, technical curiosity, comfort with computers and hands-on work, and the persistence to fully resolve issues
Practical, hands-on experience with Windows-based systems and IT/networking tasks, including system configuration, hardware and software installation and troubleshooting, network connectivity, and diagnostics
Bachelor’s or Associate degree in Engineering (Biomedical, Electronics, Computer, Mechanical) or IT, or equivalent work experience
Ability to travel up to 75%
Ability to safely work on ladders, above drop ceilings, and lift equipment weighing up to 40 pounds
Fluent in English (written and spoken)
Driver’s license and eligible for passport
Key competencies and personal characteristics
Strong personal drive and motivation to learn new products and subjects
Team player with strong interpersonal and communication skills, committed to building trusted customer and colleague relationships
Self-motivated problem-solver, able to plan and execute own assignments
Structured, analytical and professional in all situations
Training and onboarding
On-the-job training through shadowing and mentoring with experienced Field Service Engineers, followed by formal product certification training
Gradual progression from supervised preventive maintenance and service activities to independent service and installations
Expectation of a proactive, self-directed approach to learning through hands-on experience, documentation review, and problem-solving in the field
Role opportunities
Contribute directly to C-RAD’s mission to improve cancer treatment and patient outcomes
Be part of an experienced and collaborative service team supporting advanced medical technology
Opportunities for professional development and career progression within C-RAD
A key role in a growing, innovative Swedish life science company
Home-office based when not traveling for customer assignments
Contact & Application
For inquiries and more information about the position, please contact hiring manager Peter Nyman, Service Manager Americas at C-RAD:
E-Mail:
Worksite address
seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.