About this opportunity
Empower AI lists this Field Service Leader, Enterprise IT Support (DoD) opportunity in boyers, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Empower AI in Boyers, PA is seeking a Field Service Lead to manage Tier II desk-side and field support for a DoD‑level IT program. You’ll supervise technicians, control SLAs and AQLs, coordinate dispatch, and ensure secure, well‑documented resolutions across sites. This onsite role requires travel up to 10%.
You will report to the Field Service Manager and collaborate with Service Desk, endpoint engineering, and asset management teams to maintain performance and readiness. U.S.
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Worksite address
boyers, PA, 16017, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.