About this opportunity
MI Windows and Doors lists this Field Service Tech I - (Simi Valley, CA) opportunity in simi valley, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description Simi Valley, CA (Serving San Fernando Valley, Los Angeles, Santa Barbara county)
Milgard Windows and Doors, part of the MITER Brands family, is seeking a skilled and customer-focused Field Service Technician to join our team based in Simi Valley, CA.
This role services a regional territory offering a strong opportunity to connect with customers across the Central Coast. In this position, you will diagnose, troubleshoot, and repair window and door products while delivering a high-quality service experience.
If you’re hands-on, experienced in field service or construction trades—or eager to grow your skills—and take pride in solving problems and delivering great customer outcomes, we’d love to hear from you.
⏰ Schedule & Compensation
Schedule: Monday through Friday, 6:00a.m- 2:45p.m plus overtime)
Compensation: $26.78/hour (depending on experience)
Location: 355 E. Easy St., Simi Valley, CA
About MITER Brands
MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the U.S., we are proud to serve our customers with integrity, innovation, and excellence.
Key Responsibilities
Diagnose and repair window and door product issues in the field
Troubleshoot service concerns and determine root causes (installation, product, or performance-related)
Perform repairs, adjustments, and part replacements
Serve as the primary technician on service calls, ensuring timely and professional resolution
Communicate clearly with customers to explain issues, solutions, and product care
Accurately document service visits using company systems and mobile tools
Follow work orders, schedules, safety protocols, and company standards
Maintain clean and organized service vehicles, tools, and work areas
Ensure customer homes and job sites are left clean and restored
Manage and track parts inventory as needed
Develop knowledge of MITER Brands product lines, installation methods, and warranty standards
Qualifications
High school diploma or GED required
Experience in window/door service, installation, carpentry, glazing, construction, or related field (level will be determined based on experience)
Strong troubleshooting skills and mechanical aptitude
Ability to work independently and problem-solve in the field
Proficiency with hand and power tools
Excellent customer service and communication skills
Comfortable using mobile devices (iPad/tablet) for documentation and scheduling
Basic computer skills (email, data entry)
Valid driver’s license with a clean driving record
Ready to Join the Team?
If you’re looking for a hands-on role where you can grow your skills, work independently, and make a direct impact on customer experience, apply today to join Milgard Windows & Doors and MITER Brands.
What We Offer
At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.
We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.
Health & Wellness
Three comprehensive medical plan options
Prescription drug coverage
Dental insurance
Vision insurance
Teladoc virtual healthcare services
Employee Assistance Program (EAP)
Annual Wellness Clinic
Financial Protection
Company-paid Life Insurance
Voluntary Life Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Supplemental Hospital Indemnity Insurance
Critical Illness Insurance
Accident Insurance
Additional Benefits
Paid Time Off (PTO) and paid holidays
401(k) retirement plan with company match
Tuition Reimbursement Program
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program
MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.
Work Authorization and Sponsorship Disclosure:
The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
Worksite address
simi valley, CA, 93097, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.