About this opportunity
Verigent lists this Field Service Technical Engineer opportunity in amarillo, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Field Service Technical Engineer
Location: Amarillo, TX
Duration: 1-2 Years
Pay Rate: $55/hr - $65/hr
Position Summary
The Field Service Technical Engineer will provide technical support for the project site team. This is a hands‑on position working closely with corporate IT, onsite project team members and 3rd party contractors.
Install, troubleshoot & repair hardware, software, & peripheral equipment
Assist/manage site-wide network setup and support
Assist with jobsite trailer mobilization and demobilization as required
Work with site team to proactively address and resolve service requests and/or to gather information necessary to resolve service requests.
Communicate with other IT team members to resolve issues and expedite work
Work with 3rd party vendors/support as needed
Manage service tickets in IT ticketing system
Effectively determine when to escalated an issue
Willing to work during non‑business hours when necessary to support site moves, local network upgrades, etc.
Qualifications
Minimum of 5 years technical support experience troubleshooting, diagnosing, and repairing PC’s, printers, peripherals, networks, and voice/data connectivity
Minimum of 3 years' experience coordinating, planning & execution of jobsite office mobilizations, moves and demobilizations
In depth knowledge of networking topology, routers, switches, WAPs, etc.
In depth knowledge of Microsoft Windows Desktop OS, Server OS & O365 applications
Strong analytical and problem‑solving skills
Must be able to work multiple tasks and between a variety of environments
Must be a strong team player, self‑starter, flexible and be able to work well with a variety of personalities, with minimal instruction, and minimal direct supervision
Must be well organized.
Must be willing to travel to support other jobsites
Willing to train and certified to operate mobile lift platforms
Construction‑related industry experience a plus
Physical and Mental Requirements
Standing/Walking/Sitting: Workday is combination of sitting/walking and standing
Legs: Must be able to climb stairs - 5% of day
Hands/Arms: Constant use of hands/fingers for mouse/keyboard/computer use
Vision: Visual acuity in near, mid and far range vision. Color vision, peripheral vision, depth perception, hand/eye coordination
Hearing: Sufficient to hear conversational levels in person and over the telephone
Speech: Sufficient to make oneself heard in person, speak in front of groups, and be understood over the telephone and radio
Lift/Carry: Up to 40lb computer/drawings- minimal
Kneeling/Crouching/Crawling: Minimal
Must be able to climb ladders (fixed access and step) -Minimal
Work at an elevated height- Minimal
Constant mental alertness, accuracy, and attention to detail required
Must be able to work independently, make decisions, and follow through on all assignments
Must use creativity, independent judgment, and organizational and problem‑solving skills to determine best method to accomplish desired results
Must be able to plan and organize work
Must possess strong organizational and computer use skills and have a high level of competency to read/write/speak English, and communicate with coworkers
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Worksite address
amarillo, TX, 79161, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.