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Job description
Job Description
Job Description
Position Overview
A growing provider of healthcare and diagnostic technology solutions is seeking a hands-on Field Service Technician to support the repair, maintenance, calibration, and troubleshooting of medical and electronic equipment. This role combines both in-house service work and customer-facing field support, requiring strong technical aptitude, problem-solving skills, and a commitment to delivering exceptional service.
The ideal candidate will enjoy working independently, traveling to customer sites, and resolving technical issues in a fast-paced environment.
Key Responsibilities
* Perform preventative maintenance, troubleshooting, repair, and calibration of medical and electronic equipment.
* Travel to customer locations to diagnose and resolve equipment issues.
* Assemble, disassemble, test, and verify equipment performance.
* Maintain accurate service records, repair documentation, and inventory logs.
* Coordinate service appointments and communicate repair status with customers.
* Process returned equipment and manage shipping/receiving activities related to repairs.
* Prepare repair quotations and assist with service-related administrative activities.
* Collaborate with internal teams to resolve technical and customer support issues.
* Ensure compliance with company quality and safety procedures.
Qualifications
* 1+ years of experience in equipment repair, field service, electronics, biomedical equipment, or a related technical field.
* Strong mechanical and electrical troubleshooting skills.
* Ability to read and follow technical documentation and service procedures.
* Excellent organizational, communication, and time-management skills.
* Self-motivated with the ability to work independently and as part of a team.
* Proficiency with Microsoft Office and basic computer applications.
* Valid driver's license required.
* Valid passport or ability to obtain one preferred.
* Ability to travel up to 50%.
* Ability to lift up to 50 pounds on occasion.
Preferred Qualifications
* Experience servicing medical devices, laboratory equipment, diagnostic instruments, or other electromechanical systems.
* Familiarity with CRM, ticketing, or service management systems.
* Experience working directly with customers in a field service environment.
Compensation & Benefits
* Competitive hourly compensation
* Medical, dental, vision, and life insurance
* 401(k) with company match
* Paid vacation, holidays, and sick time
* Career growth and advancement opportunities
* Ongoing technical training and development
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.