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Harvard Integrations

Field Service Technician

tea, SD

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About this opportunity

Harvard Integrations lists this Field Service Technician opportunity in tea, South Dakota. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Field Service TechnicianProvide service and customer support during field visits related to warranty and product installation.Job Responsibilities/Key AccountabilitiesLead all activities related to field service work.Maintain compliance with all applicable state and federal laws within OSHA, EPA, and labor laws.Follow all rules established by the site.Coordinate activities with customers and their contractors while on site.Perform supervisory activities with site installations.Document and record all field service activities.Perform activities to install or repair electrical, mechanical, paint, or fabricated systems.Use hand tools, powered tools, work at heights, use personal lifts, etc.Be the point of contact with customer with new or ongoing issues.Maintain service vehicle.Manage on-site employee performance, resolve concerns, and communicate clearly with Field Service Manager.Train employees in new responsibilities and assist in production-related duties when needed or when not traveling.Interface with other shop supervisors, staff, production management, production supporting design engineers and management.Follow all established quality guidelines.Maintain a clean and orderly work area.Perform manufacturing and maintenance duties between field service trips.Perform additional duties as requested.Additional RequirementsLicenses/Certifications: YESComplete and maintain the 30-hour OSHA certification.Valid driver's license.PassportRequirementsMinimum 5 years of experience in manufacturing.Electrical experience is preferred.Excellent communication skills – ability to communicate effectively with all levels of employees, vendors, other departments, and customers.Desire to build strong team, coach and develop employees.Strong computer skills including use of Excel, Word, PowerPoint, and job cost/inventory control software systems.Ability to read, understand and interpret structural and electrical drawings.Strong knowledge of heavy steel fabrication, welding, sheet metal and industrial painting, electrical processes, rigging, and transportation.Proficiency in current processes used within the production environment.Willingness to develop skill sets to understand all aspects of manufacturing.Ability to support manufacturing on-site in Tea, SD during non-travel time.Educational Requirements/Degree(s)High school education preferred.May experience extended periods of:Standing - 80%Walking - 50%Climbing - 5%Reaching - 25%Pushing - 10%Pulling - 10%Ability to lift 25 lbs on a regular basisAbility to lift 50 lbs occasionallyWork in extreme heat and cold temperatures.Reaching and working overhead required.Work at heights greater than ten feet (Example: working on a ladder or on a roof with fall protection).Working in tight spacesSalary Description $21-$38

Worksite address

tea, SD, 57064, US

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