About this opportunity
Accel Entertainment lists this Field Service Technician (Technicien Service Clients) F/M opportunity in la salle, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Us
Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.
Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.
Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc.,
Multiple Service Positions Available across all areas of Illinois
Rates range from $20-$26/hour, dependent on related work experience & proficiency
Will train inexperienced candidates
Additional shift differential for weekends and 2nd/3rd shifts
Hiring for weekends, second and third shift
Shift starts from home
Competitive benefits - health insurance inc. vision and dental; PTO + paid holidays; Accel Entertainment is the largest Gaming Terminal Operator in the country, providing video gaming equipment, ATMs, and amusement devices (pool, dart, jukebox, etc) to over 2600 locations in Illinois. Our focus is providing unmatched customer support, service, and expertise so our partner establishments can grow their business.
Great Customer Service
High school diploma or equivalent
Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)
Computer literacy helpful but not required
The primary responsibilities of this position include, but are not limited to, maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed.
Respond to and troubleshoot service calls for equipment repairs in a timely manner
Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
Provide exemplary customer service
Manage inventory to ensure parts are available when repairs are needed
Voluntary full-time employment benefits include medical, dental, and vision; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.