This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Field Service Truck Specialist
nElko, NV
nJob Type
nFull-time
nDescription
nHeritage Industries, a leader in the work truck and equipment industry, is currently seeking a Field Service Truck Specialist. This person will perform field service calls and repairs to client work trucks and equipment. Strong communication skills and customer relations, diagnostic/troubleshooting and repair skills, ownership of client issues, and ability to take ownership of jobs from start to finish are required. An excellent driving record is required.
nDuties & Responsibilities:
nnnMust understand and adhere to the personal responsibility of safety and work safely at all times. Adhere to all company safety programs and policies and enhance the safety culture of the company.
n
nnPerform services and repairs in the field on various makes/models of equipment, including Heritage, IMT, Stellar, Miller, Mi-T-M, Boss, etc.
n
nnMust comply with all DOT regulations.
n
nnWilling to work out of town, overtime and at weekends if necessary.
n
nnMaintain field service vehicle and all company provided equipment.
n
nnOrder and return parts as necessary for each job performed.
n
nnSchedule and maintain workload as necessary.
n
nnMaintain and complete daily reports, paperwork, inspections and timecards.
n
nnWilling to obtain certifications; MSHA, CDL, crane inspector certificate, air tank inspector certificate
n
nnAbility to work as a team, communicate effectively, and take ownership of assigned areas and tasks.
n
nnTake ownership of client problems and provide solutions. Must consistently deliver a world class customer experience.
n
n nRequired Qualifications:
nnnMust have and maintain a clean MVR (no more than 1 moving violation under the age of 25, and no more than 2 if over the age of 25).
n
nnMust be safety conscious with an excellent safety record. Must use TRACK in all aspects of every job.
n
nnStrong working knowledge of truck equipment: hydraulics, electrical, pneumatics.
n
nnWillingness to learn troubleshooting skills from other journeyman mechanics and utilize tech support as necessary.
n
nnMust have excellent communication and customer service skills.
n
nnDemonstrate excellent work ethic with self-motivation, ability to work safely with minimal supervision on customer job sites, while maintaining expectations of thoroughness.
n
nnHave a positive team-first attitude.
n
nnMust have or be able to obtain all tools required for field service repair.
n
nnMust be willing and able to work overtime, and possibly weekends if necessary.
n
nnAbility and willingness to learn new skills and adapt to changing environments.
n
nnBasic computer skills and experience with Microsoft Office programs, including Outlook, Word, Excel, etc.
n
nnHigh school diploma or equivalent
n
n nPreferred Qualifications:
nnnExperience within work truck industry, automotive, and/or truck equipment upfit, service and repairs.
n
nnExperience with field service and in-shop service operations.
n
nnFluency in Microsoft Office programs.
n
nnCurrent MSHA certification.
n
nnAssociate degree or Technical Degree in automotive or diesel mechanics.
n
n nTravel Requirements:
nnTravel Details: Call outs on a regular basis both locally and throughout the states of Utah, Arizona, Wyoming, Nevada, and Idaho.
n Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Worksite address
elko, NV, 89802, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.