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Quantum-Systems, Inc.

Field Support Engineer

moorpark, CA

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About this opportunity

Quantum-Systems, Inc. lists this Field Support Engineer opportunity in moorpark, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Quantum-Systems Inc is a global leader in aerial intelligence and autonomous, AI-powered aerial robotics. We design, develop, manufacture and deliver eVTOL Unmanned Aircraft Systems (UAS) and an ecosystem of related products and services. Our business directly addresses the Defense and Security markets in North America, Asia Pacific and Latin America. We currently have an opening for a well-qualified candidate to join our Field Support Engineer. This position reports to the Customer Support Manager.

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

As a Field Support Engineer at Quantum-Systems you will play a critical role in solving challenges within the dynamic and competitive government UAS industry. In this role, you will be a creative problem solver, tackling the multi-faceted problems facing our various platforms and delivering cutting edge technology transforming the battlespace. Candidates will exemplify their technical acumen and customer first mentality to support fielded systems, observe operation improvements and advance new technologies aligned to our company's vision for UAS and Airborne Artificial Intelligence. From enabling warfighter needs to executing in field improvements you will be at the forefront of Aerial Intelligence.

Responsibilities:

The Field Support Engineer is responsible for the following:

Collaborate as part of the Quantum-Systems engineering team

Support customer field issues in a high tempo work environment

Performs testing, repairing, replacing parts, loading software and firmware and testing systems for operational deployment

Minimal Supervision to solve complex problems with UAV's including Radios, Electronics, Software and Networking

Provide engineering support for field demonstrations and trade shows

Position requires travel up to 40% of the time to support business needs to remote locations world wide

Will require extended hours and 7 day support when on site with customers

Embody, promote, and live the Quantum Systems core principles

This is an In Office position in Moorpark, CA

Basic Qualifications:

Bachelor of Science (BS) in a Science, Technology, Engineering or Mathematics (STEM) discipline and 4-7 years of Embedded System experience

3+ years hands on experience with Software/hardware installation, knowledge of computing networking including UDP and TCP/IP

Strong background in UAS field support or UAS operations

Must have Part 107 license

Experience in wire harness fabrication, soldering and understanding of engineering xhmxlyz fabrication drawings and procedures

Experience in Windows and Linux Operating systems

Capable of working both independently and in a team environment

Excellent verbal and written communication skills

Background Check/U.S. Citizenship required due to government contract requirements

Preferred Qualifications:

3+ years of field engineering support for UAV or Robotic systems

Experience in Video and Data Communications across Ethernet

Success in a startup environment demonstrating adaptability

Experience with Unmanned Aircraft development experience a plus

Ability to prioritize and adjust tasks to accomplish desired results

Ability to prioritize multiple responsibilities and/or accomplishing them simultaneously

Ability to comprehend and analyze complex problems and develop solutions

Worksite address

moorpark, CA, 93021, US

Who can apply

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