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Maxim Health Systems

Field Support Manager

knoxville, TN

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Job description

Field Support ManagerManage Healthcare Operations & Support Teams – Join Maxim as Field Support Manager! Ensure Compliance, Coordinate Billing, and Mentor Staff in a Fast-Paced Environment. Apply Today.Field Support Manager Location: Knoxville SouthLead Operations. Drive Compliance. Empower Teams.Maxim Healthcare is seeking a proactive and detail-oriented Field Support Manager to oversee compliance and ensure best practices across office operations. This leadership role is ideal for professionals who thrive in a dynamic environment and are passionate about supporting caregivers, clients, and internal teams.Why You'll Love This Role:Competitive Pay & Weekly Paychecks: Reliable compensation with bonus potentialComprehensive Benefits: Health, dental, vision, and life insuranceRetirement Planning: 401(k) savings plan with company matchingEmployee Discounts: Access to hundreds of nationwide vendor discountsRecognition & Rewards: Be celebrated through our awards and recognition programsCareer Advancement: Clear paths for growth and leadership opportunitiesTraining & Mentorship: Benefit from structured onboarding and ongoing developmentAdditional Perks: Quarterly bonuses and company profit sharingKey Responsibilities:Establish and maintain effective communication channels within the office and with clients, caregivers, and corporate partnersCollaborate with Business Development, Recruitment, and Clinical teams to implement operational best practicesDevelop and oversee compliance processes aligned with company, federal, state, and accreditation standardsManage caregiver onboarding, including orientation, payroll, and credentialingEnsure all caregivers meet requirements prior to providing patient careParticipate in Compliance Plan of Correction (CPOC) processesOversee medical records management and ensure regulatory complianceCoordinate unemployment and workers' compensation claimsManage accounts receivable, payroll, and billing processes in partnership with Revenue Cycle teamObtain authorizations, eligibility verifications, and other payer requirementsQualifications:Undergraduate degree preferred (Business, Marketing, Management, Communications, Public Relations, Human Resources, or Healthcare Administration)Minimum 1 year of operations or administrative experience in healthcare preferredSupervisory experience preferredStrong understanding of organizational and financial structuresExcellent communication and interpersonal skillsAbility to thrive in a fast-paced, dynamic environmentStrong organizational skills and attention to detailProficiency in Microsoft Office SuiteBe the Operational Leader Who Makes a Difference If you're ready to take on a leadership role that combines compliance, team development, and operational excellence, we'd love to hear from you.Apply today and join a team that values your expertise and commitment to quality care.Maxim Benefits:Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance ProgramRetirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefitsLifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program*Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Worksite address

knoxville, TN, 37902, US

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