Job description
This is a remote position.
About the Role
We are seeking an experiencedFieldTechnicalManagerto lead, strengthen, and continuously improve our quality assurance and quality control programs across Canada. This is a senior, hands-on leadership role responsible for establishing best practices, documenting standardized QA/QC processes, training teams, and ensuring consistent execution across all branches.
The ideal candidate combinesdeep technical flooring expertisewithstrong people leadership and thrivesin both field and strategic environments. This role requires regular travel across Canada to support branches, oversee implementation, coach teams, and drive a culture of quality, accountability, and continuous improvement.
Key Responsibilities
Lead the development, implementation, and continuous improvement of company-wide installation processes
Establish best practices for industrial and commercial flooring systems and ensure consistent application across all branches
Create, maintain, and continuously improve the crew's knowledge, standards, and technical guidelines
Train, mentor, and support field teams, supervisors, and managers to ensure adherence to standards
Conduct site visits, audits, and technical assessments across Canada
Work closely with operations, project managers, and field crews to proactively identify and resolve quality issues
Act as a technical authority for flooring systems, installations, and failure analysis
Foster a positive, collaborative, and high-performance work environment
Drive continuous improvement initiatives focused on quality, efficiency, safety, and workmanship
Support new products, systems, and technologies through evaluation, testing, and team training
Qualifications & Experience
Minimum 5+ years of hands-on field experiencein industrial and commercial flooring
Strong technical knowledge of multiple flooring systems, including:
Epoxy flooring systems
Urethane and polyaspartic systems
Polished concrete
Other resinous and specialty flooring technologies
Proven experienceleading, training, and developing teamsin the field
Demonstrated ability to build strong relationships and create a positive work environment
Solid understanding of installation best practices, work orders, and process improvement
Comfortable working in both field and office environments
Strong problem-solving, communication, and organizational skills
Willingness and ability to travel extensively across Canada
French language skills are an asset
What We’re Looking For
A technical leader who leads by example
Someone passionate about quality, craftsmanship, and continuous improvement
A professional who balances technical expertise with people leadership
A candidate who enjoys teaching, mentoring, and raising standards across teams
Why Join Us
National impact with the ability to shape and elevate QA/QC standards company-wide
Opportunity to work with experienced professionals in a collaborative environment
A role where your expertise directly influences quality, growth, and long-term success
Competitive compensation and growth opportunities
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.