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Caterpillar Brazil

Field Technical Support Specialist – Dealers & Customers

northern, KY

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Job description

Caterpillar Inc. is seeking a Technical Support Representative in Mesa, AZ to help dealers and customers resolve product-related issues and improve ownership experience. You will partner with dealers, customers, and internal teams to identify concerns, drive solutions, and minimize business impact.

The role emphasizes strong technical expertise, collaboration, and customer advocacy to improve product performance and loyalty, with up to 75% travel and relocation support for eligible locations.

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