About this opportunity
The Community Solution Education System lists this Financial Aid Advisor opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Financial Aid Advisor
The Community Solution Education System is seeking a Financial Aid Advisor for the Financial Aid department.
The Financial Aid Advisor is responsible for advising and assisting students with all aspects of financing their education including establishing financial aid eligibility, clarifying policies, and providing accurate information on all financing options. This is a hybrid position, requiring regular on-campus presence during peak periods, student-facing events, and scheduled days each week, combined with remote responsibilities focused on processing, compliance, and student support. The role ensures accurate and compliant delivery of financial aid in alignment with federal, state, and institutional regulations. The hybrid expectations are 2 days per week on campus and 3 days per week remote, however may be subject to adjustments based on student needs. This role reports to the Associate Director of Financial Aid.
Position responsibilities, including but not limited to:
Advise incoming and current students on financial aid resources, eligibility, and options
Collect and review documentation required to verify financial aid eligibility
Package and revise financial aid awards for new and continuing students
Track, process, and maintain financial aid documents in the student information system
Prepare and distribute financial aid award letters
Serve as a primary point of contact for students with financial aid questions
Present financial aid information at student events, workshops, and financial literacy sessions
Support financial aid–related campus events during peak periods
Stay current on financial aid regulations by attending trainings and workshops
Collaborate with The Community Solution Education System Financial Aid Director and staff
Provide exceptional customer service and timely responses to student inquiries
Perform other duties as assigned
Required Knowledge, Skills, and Abilities
Knowledge of Title IV regulations, Direct Loan programs, and financial aid compliance
Familiarity with CampusVue or similar student information systems
Strong communication, customer service, and problem-solving skills
High accuracy, attention to detail, and ability to meet deadlines
Ability to work independently with minimal supervision
Proficiency with standard office software and web-based platforms
Ability to work effectively with diverse student populations
Education
Minimum High School Diploma
Bachelor's degree preferred, but not required
Experience
1–2 years of experience in financial aid or related student services area
1- 2 years of experience with student information systems, CRM tools, or financial aid software preferred
Working Conditions / Physical Requirements
Hybrid work schedule (combination of on-campus- 3 days per week - and remote work – 2 days per week)
Ability to perform sedentary work and operate office equipment (computer, printer, phone)
Ability to work occasional evenings or weekends based on peak periods or events
Compensation & Benefits
This opportunity is budgeted at $24.50 - 25.39 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
The Community Solution is an Equal Opportunity Employer.
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.