Job description
Overview
The Financial Aid Advisor is responsible for providing guidance and assistance to students and families in navigating the financial aid process. This role involves evaluating student eligibility for financial aid, advising on funding options, and ensuring compliance with federal, state, and institutional regulations. The Financial Aid Advisor plays a critical role in helping students access the resources they need to achieve their educational goals.
In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Responsibilities
Principal Accountabilities & Deliverables
Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements
Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation
Offer guidance on budgeting, financial literacy, and loan repayment strategies
Evaluate and process financial aid applications in accordance with federal, state, and institutional policies
Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs
Monitor and verify documentation for accuracy and compliance
Stay informed about changes in federal, state, and institutional financial aid regulations
Facilitate financial aid practices that meet compliance standards and maintain accurate records
Prepare and submit required reports to governing agencies
Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook
Collaborate with other departments to support student success and resolve financial aid-related issues
Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities
Conduct entrance interviews and exit interviews as required by Federal regulation
Maintain accurate records of student interactions and financial aid determinations using appropriate software systems
Generate reports and analyze data to identify trends and improve processes
Other duties as assigned.
Qualifications
Education / Experience
High School diploma (or GED) (required) and one (1) year experience working in financial aid - or - Associate degree in relevant field (preferred)
Minimum of one (1) year of experience performing data entry and professional customer service experience (required)
One (1) year of experience in a proprietary online higher education environment (preferred)
Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed
Skills
Knowledge of federal and state financial aid regulations and policies (preferred)
Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS) (preferred)
Proficiency with Microsoft Office Suite
Work effectively with diverse populations and build rapport with students and families
Accurately interpret and apply financial aid regulations
Explain complex financial aid concepts in a clear and accessible manner
Adapt to changing regulations, technologies, and institutional priorities
Standard Abilities
Able and willing to:
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Work Environment
Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is designated as Variable. This position is eligible for a remote, hybrid and/or on campus work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.
Travel Requirements No travel required
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.