Financial Aid Counselor, RVU

Job description

Financial Aid Counselor, RVU

nPosition Summary

nThis position is employed by Medforth Global Education (MGE), the unified shared-services organization that supports the academic missions of Rocky Vista University (RVU) and St. George's University (SGU). MGE provides administrative and operational expertise that enables our universities to remain focused on delivering exceptional educational experiences and advancing student success.

nWhile employed through MGE, this role is dedicated primarily to supporting Rocky Vista University's Financial Aid Department and serves as an integral member of the higher education community at RVU. The position partners closely with students, faculty, staff, and university leadership to ensure the effective administration of financial aid services that support student access, persistence, and success. The successful candidate will demonstrate a commitment to service excellence, regulatory compliance, operational effectiveness, and the student-centered values that define both RVU and MGE.

nThe Financial Aid Counselor provides direct financial aid counseling and support to students enrolled at Rocky Vista University. This role is responsible for guiding students through the entire financial aid lifecycle—from initial application and loan packaging to enrollment adjustments, ongoing financial literacy, and repayment preparation—ensuring compliance with federal and private loan regulations. As part of the student journey, the Counselor acts as a trusted advisor to students and families, helping them understand eligibility requirements, borrowing responsibilities, creditworthiness, and long-term financial planning. The Counselor plays a pivotal role in debt management, credit counseling, and private loan counseling, equipping students with the tools to make informed borrowing decisions, budget effectively, and prepare for successful repayment after graduation.

nThis position reports to the Associate Director, Financial Aid.

nAbout Rocky Vista University

nRocky Vista University is a health sciences university dedicated to providing quality healthcare education while inspiring students to serve with compassion, integrity, and excellence. Through its programs in medicine and health sciences, RVU advances healthcare education and prepares future healthcare professionals to make a meaningful impact in their communities.

nEssential Functions

nStudent Counseling & Support

nnnProvide one-on-one and group counseling sessions regarding federal, state, and private loan options, repayment plans, budgeting, and financial literacy.

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nnDeliver presentations at orientations, financial aid workshops, and other campus events.

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nnConduct mandatory loan entrance/exit counseling for students who matriculate, graduate, or withdraw.

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nnServe as a resource for international students (if applicable), assisting with private loan programs, scholarships, and financial aid compliance requirements.

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n nLoan Processing & Compliance (if applicable)

nnnProcess federal and private loan certifications, disbursements, adjustments, and reconciliation in accordance with DOE and institutional regulations.

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nnReview FAFSA applications, complete verification, and resolve discrepancies to ensure aid eligibility.

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nnUtilize COD, NSLDS, EDconnect, FAA, ELM, Banner, and PowerFAIDS systems for aid processing, monitoring, and reporting.

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nnMaintain strong working relationships with private lenders to ensure accurate loan servicing for students.

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nnAssist with centralized certification of VA benefits on VA Enrollment Manager.

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n nData Management & Reporting

nnnMaintain accurate student records in financial aid systems and enterprise databases.

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nnPrepare and analyze reports related to enrollment, scholarships, aid disbursements, and compliance.

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nnMonitor enrollment and aid status to ensure timely updates and compliance with institutional policies.

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nnProvide detailed reporting to internal stakeholders and contribute to compliance audits and program reviews.

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n nCollaboration & Communication

nnnPartner with internal departments (Registrar, Admissions, Clinical Education Operations, Bursar) to streamline processes and resolve student issues.

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nnProvide timely updates to leadership regarding student aid processing, compliance risks, and operational efficiencies.

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nnContribute to financial literacy initiatives, presentations, and outreach programs that promote responsible borrowing and financial wellness.

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n nOther Responsibilities

nnnStay current with federal, state, and institutional financial aid regulations.

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nnMaintain strict adherence to FERPA and confidentiality standards.

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n nScholarship & Program Coordination (if applicable)

nnnCoordinate institutional and external scholarship programs, including application processing, tracking, awarding, and reporting.

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nnSupport cost of attendance (COA) surveys and assist with annual COA development and documentation.

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nnCollaborate with Admissions and Student Services to promote financial literacy and awareness of scholarship opportunities.

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n nOther Duties

nnnProvide coverage for core functions as needed to ensure uninterrupted service to students.

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nnPerform other duties and special projects assigned by leadership.

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n nThis description is not intended to be all-inclusive. This position may perform other related duties as required to meet the ongoing needs of the department/institution.

nKnowledge, Skills & Abilities

nnnStrong knowledge of federal, state, and private loan programs, including need analysis, packaging, and repayment options.

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nnFamiliarity with scholarship management and international student financial aid requirements.

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nnProficiency with financial aid systems (Banner, PowerFAIDS, Jenzabar, ELM, COD, NSLDS, EDconnect, FAA) and Microsoft Office Suite.

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nnExcellent oral and written communication skills, with the ability to present to diverse audiences.

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nnStrong organizational and time-management skills; ability to manage multiple priorities and meet deadlines.

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nnProven ability to handle sensitive and confidential information appropriately.

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nnCommitment to diversity, equity, inclusion, and providing student-centered service.

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n nQualifications

nnnBachelor’s degree required; Master’s degree preferred.

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nn2–3 years of professional experience in financial aid, banking, lending, or student services.

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nnDirect experience with loan processing, FAFSA verification, disbursements, and electronic data transmissions preferred.

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nnExperience working with scholarships and/or international student financial aid preferred.

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nnAdvanced skills in Microsoft Excel, Word, PowerPoint, and database systems.

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n nWork Environment & Physical Demands

nnnOffice-based environment with frequent use of computers, phones, and standard office equipment.

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nnAbility to remain accurate and focused in a fast-paced setting with frequent interruptions.

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nnSome evening or weekend work may be required during peak cycles.

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n nHours & Travel

nnnStandard work week

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nnOccasional evening/weekend hours during peak enrollment and aid cycles.

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nnLimited travel as required.

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n nThe anticipated salary range for the Financial Aid Counselor role in Colorado and Montana is $45,500 to $53,500 per year and the salary range in Utah is $50,000 to $60,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per NYS local law.

nWe Are

n· Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.

n· A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

n· Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

n· Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.

n· Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.

nAbout University Support Services, LLC

nUniversity Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

nUSS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.

Worksite address

englewood, CO, 80151, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.