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Job description
Salary: $43,760.00 - $48,136.30 Annually
Location : Athens, TX
Job Type: Full-Time Staff
Job Number:
Department: Financial Aid
Opening Date: 09/27/2026
Closing Date: 10/11/ :59 PM Central
Description
The Financial Aid Associate I provides excellent customer service and guidance to financial aid applicants and their families throughout the financial aid application process; determines eligibility within the parameters of institutional, state and federal requirements.
REPORTS TO: Director of Student Financial Aid & Veterans Services
Job Duties
Provide advising on the financial aid process to prospective, new, and current students and their families, with thorough knowledge of available financial aid types, scholarships, and eligibility criteria.
Review financial aid applications and supporting documentation to verify the accuracy of information reported on the FAFSA, requiring knowledge of federal regulations and IRS tax laws.
Verify and process FAFSA files.
Maintain awareness of interdepartmental policies affecting student financial aid eligibility.
Participate in professional development activities at state, regional, and national levels to stay updated on federal and state regulations and changes in aid programs.
Use conflict resolution skills to assist disgruntled students and parents, helping them understand their situations and identify potential solutions.
Ensure student confidentiality in accordance with FERPA regulations.
Provide Exit Counseling information to students upon withdrawal, graduation, or dropping below half-time status.
Work assigned schedule and comply with timekeeping policies.
Qualifications
EDUCATION REQUIRED:
Associate degree
PREFERRED:
Bachelor's Degree
EXPERIENCE REQUIRED:
Two (2) years' experience in Financial Aid or related field.
Knowledge and Skills Typing/Data Entry
Computer software proficiency - Microsoft Office
Operating equipment - office or otherwise
Written and oral communication
Interpersonal and/or customer service skills
Public Speaking/Presenting
Basic Math
Analyze situations and problems
Critical Thinking
Attention to detail
Time management
Federal regulations and directives
Operational systems and procedures
Compliance law
Organization
Typing/Data Entry
Computer software proficiency - Microsoft Office
Operating equipment - office or otherwise
Written and oral communication
Interpersonal and/or customer service skills
Public Speaking/Presenting
Basic Math
Analyze situations and problems
Critical Thinking
Attention to detail
Time management
Federal regulations and directives
Operational systems and procedures
Compliance law
Organization
1. Health Benefits Medical Insurance: Comprehensive plans through the Texas Employees Group Benefits Program (GEA), including various PPO and HMO options. Coverage includes preventive care, hospitalization, and specialist visits.
Dental Insurance: Includes coverage for routine dental care, major procedures, and orthodontia.
Vision Insurance: Coverage for eye exams, glasses, and contact lenses.
2. Retirement Benefits Retirement Plan: Defined benefit pension plan through the Texas Retirement System (TRS), offering a predictable monthly benefit upon retirement based on years of service and salary. Faculty and Administration have the choice of enrolling in the Optional Retirement Plan (ORP) or TRS.
Optional Savings Plans: 403(b) and 457(b) plans available for additional retirement savings, with options for pre-tax and Roth contributions.
4. Insurance Benefits Basic Life Insurance: Employer paid benefit.
Optional Life Insurance: Employer paid benefit of 2x annual salary, with option to purchase additional life insurance.
Dependent Life Insurance and Accidental Death and Dismemberment Insurance: Additional life insurance options available for employee and/or dependents.
Short-Term Disability Insurance: Employer paid benefit that provides income replacement for short-term disabilities due to illness or injury.
Long-Term Disability Insurance: Provides ongoing support for long-term disabilities, ensuring financial stability during extended periods of inability to work.
5. Employee Assistance Program (EAP) Confidential Support: Access to counseling and support services for personal and work-related issues, including mental health support, financial advice, and legal services.
6. Professional Development Training Opportunities: Access to job-related training programs, workshops, and seminars to enhance skills and career growth.
Tuition Reimbursement: Financial assistance for educational expenses related to job advancement and professional development.
7. Additional Benefits Flexible Spending Accounts (FSAs): Tax-advantaged accounts for eligible medical expenses and dependent care.
Employee Discounts: Access to various discounts on products and services (ERS Beneplace).
Paid Leave: Generous time off with vacation, sick, and/or personal leave available depending on classification.
01
Do you have an Associate's degree? Yes
No
02
Do you have two (2) years' experience in Financial Aid or related field? Yes
No
Required Question
Worksite address
athens, TX, 75751, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.