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Job description
Salary: $40,086.00 - $54,162.00 Annually
Location : Charleston County, SC
Job Type: FTE - Full-Time
Job Number: 2702
Agency: Trident Technical College
Division: Student Services Financial Aid
Opening Date: 09/27/2026
Closing Date: Continuous
Residency Requirement: Yes
Class Code:: CB70
Position Number::
Normal Work Schedule:: Other
Pay Grade: GEN07
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at . The position is open until filled. Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required. International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment. For staff positions where a degree may be substituted with related work experience, submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required. International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment. Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box , Charleston, SC 29423, or faxed to or emailed in PDF format to by the deadline date and time. Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.
Normal Work Schedule (Other):: This position is on-site and follows Trident Technical College's compressed work schedule of Monday through Thursday, 7:30 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 12:00 p.m.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
The Financial Aid & Veterans Services Coordinator provides comprehensive support to prospective, incoming, and current students related to enrollment, financial aid, academic planning, and student success. This position works collaboratively across Student Services, Academic Affairs, and Finance & Administration to assist students in navigating the college experience and achieving their educational and career goals. The coordinator plays a key role in promoting enrollment, retention, and student satisfaction through exceptional customer service and individualized support.
Key responsibilities include:
Provide proactive, accurate, and responsive customer service through in-person, phone, email, and virtual interactions. Counsel and assist prospective, incoming, returning, and continuing students with onboarding, academic planning, registration, financial aid, payment options, and other student services.
Support admissions, testing, financial aid, veterans services, and registrar functions by processing student documents, completing data entry, maintaining student records, scheduling placement exams, and assisting with student information updates.
Serve as a resource for students seeking financial aid and Veterans' educational benefits information. Review documents for completeness, request additional information when necessary, and assist students in understanding available resources and funding options.
Act as a liaison between students, college departments, and external agencies to facilitate financial aid processing, benefits eligibility, enrollment requirements, and student success initiatives.
Gather, review, and interpret documentation to ensure accurate student records, eligibility determinations, and timely processing of forms and transactions. Utilize student information systems and related technologies to maintain records and support student planning efforts.
Assist dual enrollment students with college financial planning, South Carolina student aid opportunities, transfer planning, and post-high school enrollment preparation. Provide individual advising sessions for high school juniors and seniors.
Participate in college committees, initiatives, outreach efforts, recruitment activities, and special events. Recommend process improvements and support continuous enhancement of student services and operational effectiveness.
Perform other duties as assigned.
Minimum and Additional Requirements
This position requires a bachelor's degree and experience in student services programs.
Preferred Qualifications Bachelor's degree and two (2) years of experience in student services programs is preferred.
Experience in financial aid, admissions, enrollment management, veteran's services, academic advising, registration, or related student services functions.
Knowledge of financial aid programs, student eligibility requirements, enrollment processes, and higher education student support services.
Experience using student information systems, integrated databases, and Microsoft Office applications.
Strong analytical, problem-solving, organizational, and time management skills.
Excellent written, verbal, interpersonal, and customer service skills with the ability to communicate effectively with diverse populations.
Ability to work independently, exercise sound judgment, maintain confidentiality, and manage multiple priorities in a fast-paced environment.
Demonstrated ability to collaborate effectively across departments and provide student-centered support services
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
TTC: Are you currently employed with Trident Technical College? Yes: Full-Time Faculty
Yes: Full-Time Staff
Yes: Part-time Adjunct Faculty
Yes: Part-time Staff
Yes: Other
No: Not currently employed with TTC
02
TTC: Applicants must complete the SC State Jobs Employment Application online. Resumes are NOT reviewed for qualifications. A resume may be attached, but not substituted for completing salary and work history or education and reference sections of the employment application.Incomplete applications will not be accepted. Is your application complete and reflects the minimum qualifications? Yes
No
03
TTC: Where did you see this position advertised? (Check all that apply) TTC Website
TTC Employee Referral
State Website
Post and Courier
Inside Higher Ed
Social Media
Linked In
Talent Search
Other
04
TTC: Have you been employed with a state agency with the state of South Carolina? Yes
No
05
How do you explain a complicated policy or process to someone with no background in financial aid or higher education?
06
How do you document your research and decisions when working a complicated case that may need further review by a colleague?
07
If a student presents you with a complicated situation involving financial aid, registration, academic progress, and billing, how would you determine the information needed for a response?
Required Question
Worksite address
north charleston, SC, 29405, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.