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Mindlance

Financial Case Advisor- Series 7 Professional

united, WV

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About this opportunity

Mindlance lists this Financial Case Advisor- Series 7 Professional opportunity in united, West Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Description

Title: Financial Case Advisor (Series 7 Required)

Duration: 6 months (possible extension/ conversion)

Location: MN Hybrid

Key Responsibilities:

Participate in low to moderately complex customer service initiatives and identify opportunities for process improvements

Review and analyze routine to moderately complex customer service issues requiring research and evaluation

Provide timely and accurate support to clients regarding brokerage accounts and services

Present recommendations and solutions for resolving customer service challenges

Exercise independent judgment while adhering to company policies, procedures, and compliance standards

Collaborate with internal teams to enhance customer experience and operational efficiency

Maintain knowledge of financial products, brokerage services, and regulatory requirements

Document customer interactions and ensure proper follow-up and resolution

Required Qualifications:

Minimum 2+ years of experience in Customer Service, Financial Services, or Contact Center environments

Active Series 7 License (mandatory)

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. ”

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