About this opportunity
LifePoint Health lists this Financial Counselor opportunity in centennial, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
Job Title: Financial Counselor
Job Type: On-site, Monday-Friday 9am-5:30pm MST (open to Saturday availability)
Wage scale: $23-$27
Your experience matters Denver Springs
At Denver Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
How you'll contribute
Financial Counselors provide guidance to patients regarding financial responsibilities that result from the acceptance of the facility's services. Counselor assesses patients' financial ability, advises patients on insurance benefits, explains financial liability, collects payment, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility. The counselor is responsible for the accurate and timely verification of insurance benefits, to include:
contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate of the patient's out of pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patient's financial circumstances to ensure fair and reasonable repayment terms.
Additional responsibilities include:
Ability to problem-solve effectively and handle healthy stress in a positive manner
Maintain harmonious relationships with nursing personnel, medical staff, hospital administration, and all hospital departments
Patiently, clearly, and accurately advises patient of financial obligations
Experience in the following platforms, a plus: Medik, Meditech, Clover, EPIC, UHC, Inovolon, BCBS, Medicaid/Medicare, Equifax, KP, Microsoft Teams, Microsoft email, Microsoft Bookings, Availity, Excel, Oracle
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
Qualifications and requirements Exceptional customer service and telephone skills a must
Familiarity/knowledge of crisis intervention and at-risk populations struggling with crisis & substance use disorders
High school diploma required; advanced education preferred
Proficient in use of software programs and exposure to EHR systems preferred
Minimum of one year of business, healthcare, or Insurance related experience
PPI / HIPPA knowledge preferred
Comfortable with at-risk populations and talking over financial responsibility regarding PHP/IOP/IP treatment
Follow auditing procedures and documentation of patient records
CPR & First Aide/Universal Precautions (or ability to receive through company within 30 days)
About Us
Denver Springs is a Behavioral Health Hospital located in Englewood, CO, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters
EEOC Statement
"Dever Springs is an Equal Opportunity Employer. Denver Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.