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Rady Children's Hospital

Financial Counselor (Evenings) - Financial Counseling

san diego, CA

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Job description

JOB SUMMARY:

nFinancial Counselors make a difference every single day at Rady Children's. Whether it be for families of current patients or those looking to obtain services at Rady Children's, the Financial Counseling team helps remove the financial barriers to care, so families can stop worrying about the financial impact of treatment and instead focus wholly on their child's care.

nAs compassionate and understanding navigators of insurance and reimbursement resources, Financial Counselors help uninsured or underinsured families apply for various government-sponsored healthcare resources, including MediCal and California Children's Services (CCS), as well as assist families with payment plans and other options to resolve patient account balances.

nAlongside a team of dedicated colleagues, the Counselors work with departments across the house, including social work, case management, revenue cycle, physician billing, and more!

nDue to the 24/7 nature of a hospital, Financial Counselors must maintain availability on weekends, evenings, and some holidays.

nThe Financial Counselor works under the general supervision of the Lead Financial Counselor and Patient Access Manager.

nSKILLS REQUIRED:

nnnA keen understanding of MediCal, MyBCW, CCS, and insurance authorizations is a must!

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nnAble to follow specific policies and procedures, while also navigating the gray areas

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nnEmotionally thoughtful, customer service-focused, and empathetic towards patients and families

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nnThe desire to learn and grow on a team of dedicated, tenured professionals

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n nMINIMUM QUALIFICATIONS:

nHigh school diploma, GED, or Foreign equivalent

nTwo years of experience

nPREFERRED QUALIFICATIONS:

nAssociate's Degree

nThree years of experience

nBilingual (English/Spanish) preferred

nThe current salary range for this position is $24.26 to $33.36

nRady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.

nEOE including disability/vet

Worksite address

san diego, CA, 92189, US

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