About this opportunity
T.J. Regional Health lists this Financial Counselor opportunity in glasgow, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Patient Financial Services RepresentativeAssists patients with financial needs and assigns accounts for further collection as warranted. Works with patients at point of pre-admission/pre-registration, admission, in-house and discharge to educate patients about amounts due and request payment or make satisfactory payment arrangements.Minimum EducationHigh School Diploma or equivalent is required.Minimum Work ExperiencePrior hospital collection experience or physician office experience preferred.Require Certified with Kentucky KYMMIS,KYNECT Web Portals. (90 Days to achieve certification)On the job training will be provided.Ability to deal with pressure and complaints.Excellent oral and written communication skills required.Phone collection work required.Computer skills required.Present oneself in a professional manner through appearance and conduct.Physical RequirementsSitting – Greater than 32%Walking - 1-15%Standing - 1-15%Bending/Squatting - 1-15%Climbing/Kneeling - 1-15%Twisting - 1-15%OSHA CategoryMinimal Potential for Direct Body Fluid ExposureVisual and Hearing RequirementsMust be able to see with corrective eyewear.Must be able to hear clearly with assistance.Other Physical/Environmental DemandsLifting - 0-50lbs, 50lbs or more with assistanceCarrying - 0-50lbs, 50lbs or more with assistancePulling - up to 100lbsPushing - up to 100lbsLeadership CapabilitiesSupports the hospital Mission, Service and Values.Essential FunctionsReview daily IP, ER, Surgery and OP admissions that are Private PayResponsible for financially clearing patients at ER, hospital bedside or OP registration to obtain cash payment or determine eligibility for various governmental programs.Conduct interview with patients and / or family membersRecords and maintains complete documentation of activities performed on account while in-houseNotifies hospital case management, social services and admission staff of case screening determinations and outcomes via verbal and written communicationsCalculate and collect cash payments appropriately for all patients, including accounts in Bad DebtScreen private pay patients for Medicaid coverage and makes Medicaid application for qualified applicants.During open enrollment, assist patients with applying for coverage via the Kynect system.Screens patients and refers to Care Payment for monitoring of monthly pay arrangements.Runs credit reports when necessary to confirm individual patient financial condition and eligibility for monthly pay arrangementsAdvises self-pay patients of their medical and dental care options available in the community for future follow-up careExplains hospital regulations, such as visiting hours, payment of accounts, charges, etc.Participates in data gathering for financial reportingSet up arrangements / monthly installment plans for patients to payoff balances within the guidelines of TJ Regional Health collection policy.Reconciles accounts with outsourced vendor and secondary collection agenciesWork at a minimum of 20 accounts per day. This includes making at a minimum of 20 phone contacts per day to assist patients with financial alternatives.Works bankruptcy and estate accounts for correct documentation before write offMaintain a knowledge base of programs offered by TJ Regional Health and other governmental programsDSH501rCharity ProgramPerforms other duties as assignedEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
glasgow, KY, 42141, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.