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Job description
Financial Counselor
Provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility's services. Assesses patients' financial ability, determines ability to pay, advises patients on insurance benefits, explains financial liability, collects payment, negotiates payment arrangements, secures financing, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility. Responsible for the accurate and timely verification of insurance benefits, to include: contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate of the patient's out of pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patient's financial circumstances to ensure fair and reasonable repayment terms.
High school diploma or equivalent
1+ year recent experience in specialty
Proficiency in Microsoft Office Suite: Excel, Outlook, Teams, etc.
Insurance experience
13 weeks
8a-4:30p/5p with every other weekend.
9/29/2026
Worksite address
holyoke, MA, 01040, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.