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Carson Tahoe Health

FINANCIAL COUNSELOR INPATIENT PER DIEM

carson city, NV

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Job description

US:NV:Carson City Patient Registration

Per Diem Variable Shift

Summary

The individual's responsibilities include but not limited to the following actions: a) Maintains current knowledge of state/county/hospital financial assistance programs, b) Assists patients without a payer source in identifying possible areas for assistance, c) Assists with completion of assistance applications, d) Obtains and maintains accurate data collection in order to identify areas of opportunity in the patient accounts process, e) Follow up on each account during the patient stay to ensure paying source and or notification/authorization is secured.

Qualifications

Required:

Three (3) years of experience in a healthcare setting

Experience performing insurance verification, eligibility review, and patient financial responsibility discussions

Proficiency using electronic medical record (EMR) systems and standard computer applications

Ability to obtain Nevada Medicaid Hospital Presumptive Eligibility Certification within one (1) year of hire

Preferred: Experience in acute care hospital financial counseling

Experience using Epic EMR, particularly patient access or financial workflows

Knowledge of medical terminology

Experience assisting patients with Medicaid, charity care, or other financial assistance programs

Essential Functions Reviews daily admissions validating effective coverage/benefits and submit appropriate admit notification to commercial, government, or third party liability payers within one (1) business day

Provides required clinical review information to appropriate UR organization based upon the health plans guidelines and criteria for admission

Reviews daily uninsured admissions to assist patient and/or family with financial arrangements and identification of pay source

Maintains knowledge to effectively communicate to patient/family eligibility requirements and process for Medicaid and Hospital Financial Assistance

Completes outside agency financial application forms with guarantors in a timely manner

Reviews and ensures compilation of hospital financial assistance applications, presenting to appropriate leader and hospital committee for consideration

Works with hospital staff, particularly Case Management as requested to ensure that all avenues for possible pay sources have been reviewed for uninsured and underinsured patients

Maintains and uses various payer portals to research/validate coverage, benefits, and notifications as needed

Validates patient's demographic and payer information and notifies Patient Access immediately if any corrections are needed

Provides detailed account notes on actions taken, correspondence, communication, authorizations and denials in the electronic medical record

Participation in department quality improvement initiatives and projects as assigned

If applicable, ensures that timely clinical reviews are made for continued lengths of stay authorizations.

Applies problem-solving skills to the interdisciplinary team process

Adheres to policies and procedures to comply with the CMS Conditions of Participation

Ability to explain insurance benefits, payment options, and financial assistance programs clearly to patients and families

Ability to work independently and as part of an interdisciplinary team

Strong organizational, time-management, and problem-solving skills

Professional verbal and written communication skills

Ability to interpret patient account and eligibility data

Performs other related duties as assigned

Worksite address

carson city, NV, 89702, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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