Financial Counselor, Patient Access

Job description

Employment Type:

nFull time

nShift:

nDay Shift

nDescription:

nLocation: Trinity Health Ann Arbor

nStatus: Full Time 40 hours per week

nMinimum rate of pay: $19.45

nNote: This is a fully on-site role

nTotal Rewards and Benefits:

nnnCompetitive compensation, DAILYPAY

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nnBenefits effective on Day One! No waiting periods.

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nnFull benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability

n

nnRetirement savings plan with employer match and contributions

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nnColleague Referral Program to earn cash

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nnUnlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country

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nnTuition Reimbursement

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n nPosition Purpose :

nFinancial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.

nMinimum Qualifications:

nnnHigh school diploma or GED.

n

nnMinimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services

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nnObtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.

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nnUnderstanding of basic billing and coding.

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n nAdditional Qualifications (nice to have)

nnnEpic experience preferred.

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nnKnowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle preferred.

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n nEssential Functions:

nnnCounsels patient on cost of treatment, insurance benefits, resources for payment and financial assistance. Secures and documents payment arrangements.

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nnAssists patients in financing, payment plans, financial assistance and all financial options through the organization.

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nnAudits bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs.

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nnWorks closely with RSO and division leadership to improve collections.

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nnExperience in the Medicaid Application process.

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n nWorking Conditions :

nnnPerform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional

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nnLift a maximum of 30 pounds unassisted. Occasional

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nnUse upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent

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nnWork indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

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nnEncounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional

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nnPerform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional

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n nOur Commitment

nRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

nOur Commitment to Diversity and Inclusion

nTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

nOur dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

nEOE including disability/veteran

Worksite address

chelsea, MI, 48118, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.