About this opportunity
Bank of the Sierra lists this Financial Service Representative (FSR) - Tehachapi opportunity in tehachapi, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Bank Teller PositionResponsibilities include, but are not limited to:Greet new customersInterview customers to obtain information and explain available financial and deposit services, consumer services, and online banking servicesDiscuss any limits, requirements, or fees associated with an accountRefers prospects and customers to other areas of the bank for additional servicesPromote strong customer and client interactions, build relationships, participate in cross-selling, and offer new products and servicesCollect initial account deposit and process for customerRents safe deposit boxes and assists customers with safe deposit boxesMaintains customer branch legal files, including MSB accountsEnsure that all client information is confidentialOrder checks and/or debit cardsComply and stay up to date with applicable laws and regulations through compliance online trainingClose CDs, IRAs, and Safe Deposit BoxesAssist customers to complete consumer loan applications and forwarding applications to the appropriate departmentComplete Chex Systems verification on new accountsAnswers questions in person or on the telephone and refers customers to other bank services as necessaryDemonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robberyMay need to travel to another branch location to assist with coverageParticipates in qualifying CRA activitiesCollect and review required documentation based on account ownershipOther duties as assignedRequired knowledge, skill, and ability:Excellent customer service skills, attentiveness, information retention, tact, and diplomacy in dealing with both customers and employeesAdvanced written and verbal communication skills for maintaining good relationships with customers and addressing concerns promptly to increase customer satisfactionProblem-solving skills for identifying and addressing customer concernsDetail-oriented, high degree of accuracyMultitasking skills for handling multiple clients and their accountsExcellent computer skills to enable the use of online programs account and record managementEducation and experience:A high school diploma or GED equivalent is required.Plus, two (2) or more years of experience in bank operations, new accounts, or credit assistant/loan positions.Banking industry knowledge including, Credit Cards, Debit Cards, Deposit and Loan Products for Consumers, Small Business, and Commercial Clients.Work environment:This job operates in a professional office environment.This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines.The noise level in the work environment is usually moderate.Physical demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is frequently required to stand; use hands to handle or feel; reach with hands and arms and talk or hear.The employee is occasionally required to walk and sit.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision and the ability to adjust focus.At-will employment notice:I understand that, if hired, my employment with Bank of the Sierra is at-will, meaning that either I or the bank may terminate the employment at any time, with or without cause or advance notice, so as long as the reason is lawful.By submitting this application, you understand and agree to the at-will notice.Bank of the Sierra is proud to be an equal opportunity workplace and is an affirmative action employer committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Worksite address
tehachapi, CA, 93561, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.