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North Star Community Credit Union

Financial Services Officer

rugby, ND

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About this opportunity

North Star Community Credit Union lists this Financial Services Officer opportunity in rugby, North Dakota. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Financial Services OfficerSome people spend their day processing transactions.Others spend their day helping people buy their first vehicle, reach financial goals, overcome challenges, and build a better future.At North Star Community Credit Union, you'll do both.As a Financial Services Officer, you'll be a trusted resource for our members and a key part of the Rugby community. Every day brings new opportunities to build relationships, solve problems, and help people make confident financial decisions.If you enjoy connecting with people, providing exceptional service, and making a real impact, we invite you to join our team.What Makes This Role Different?You're not just opening accounts.You're welcoming new members into a financial institution they can trust.You're not just processing loans.You're helping someone purchase reliable transportation, manage life's surprises, or achieve an important milestone.You're not just working at a credit union.You're helping people move forward.What You'll DoBuild Relationships That MatterBe the friendly face and trusted resource members count on.You'll:Deliver exceptional service in person, over the phone, and through digital channelsBuild strong relationships with members and the Rugby communityCreate positive experiences that strengthen member loyaltyHelp members feel informed, valued, and supportedHelp Members Achieve Their Financial GoalsGuide members toward solutions that fit their needs and goals.You'll:Open and maintain member accountsAssist with deposits, withdrawals, and loan paymentsHelp members understand products and services available to themRecommend solutions that support financial successSupport Consumer LendingHelp members navigate important financial decisions with confidence.You'll:Assist with personal and auto loansGuide members through the loan application processAnswer questions and provide clear communication throughout the lending experienceSupport lending activities that help members achieve their goalsKeep the Branch Running SmoothlySuccess starts with accuracy and attention to detail.You'll:Process transactions efficiently and accuratelyFollow policies, procedures, and compliance requirementsMaintain a secure and professional environmentSupport daily branch operations and team initiativesWhat We're Looking ForThe ideal candidate is someone who enjoys helping others and takes pride in delivering outstanding service.QualificationsCustomer service, retail, banking, credit union, or related experience preferredStrong communication and relationship-building skillsAttention to detail and commitment to accuracyAbility to multitask in a fast-paced environmentProfessionalism and a positive attitudeTeam-oriented mindsetWillingness to learn lending and financial service solutionsWhy North Star?We believe great member experiences begin with great employees.When you join North Star Community Credit Union, you'll find more than a job. You'll find a career with purpose.Community ImpactHelp improve the financial lives of the people and communities we serve.Career GrowthExpand your knowledge, develop new skills, and explore future opportunities within the organization.Supportive Team CultureWork alongside people who genuinely care about members, communities, and each other.Meaningful WorkEvery conversation has the potential to make someone's day better and their future brighter.Stability and OpportunityJoin a respected, community-focused credit union committed to long-term success.Benefits & PerksWe offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.Benefits may include:Medical InsuranceDental & Vision Insurance401(k) Retirement PlanPaid Time OffPaid HolidaysProfessional Development OpportunitiesEmployee Wellness ProgramsCommunity Involvement OpportunitiesImagine Your First MonthYou'll meet members from all walks of life.You'll help someone open their very first account.You'll assist a family with a loan.You'll answer questions, solve problems, and build relationships.And at the end of the day, you'll know your work mattered.Not because of the transactions you completed.Because of the people you helped.

Worksite address

rugby, ND, 58368, US

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