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Treasure Island Resort & Casino

Fine Dining Server - Tado Steakhouse

welch, MN

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Job description

Pay Rate: $11.41 an hour plus tips

SUMMARY: To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Greet guests, take / deliver food and beverage orders, follow up to ensure satisfaction and pre-bus tables

- Operate point-of-sales system and handle cash and cash equivalents

- Answer questions, provide menu suggestions and offer event / promotional information

- Complete stocking and cleaning duties

- Help clean tables and surrounding areas after guests leave

- Provide assistance and break coverage to coworkers

- Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

- 6 months Server experience in similar culinary environment

- Previous point-of-sales systems experience including cash handling

Preferred:

- High School Diploma/GED

Skills

Required:

- Accurate and detail-oriented

- Highly organized and ability to adapt quickly to changing priorities

- Excellent verbal and interpersonal communication skills

Abilities

Required:

- Ability to work fast and efficiently completing multiple tasks in a professional manner

- Ability to follow established dress code policies and practice good personal hygiene

- Ability to interact with guests, coworkers and management in a professional and courteous manner

- Ability to enthusiastically and professionally sell and up-sell food & beverage products

- Ability to speak in a clear, concise and pleasant voice

REQUIRED TRAINING

- Treasure Island guest service training

- TIPS training and certification

- Bloodborne Pathogens training

- Treasure Island food handling procedures

- Any position-related training as determined by department manager

PHYSICAL DEMANDS

- Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours

- Must have a good sense of balance, and be able to bend and kneel

- Must be able to reach and twist routinely

- Must be able to push, pull and grasp objects routinely

- Must have the ability to independently lift up to 25 pounds routinely

- Must be able to perform repetitive hand and wrist motions

- Must have good eye hand coordination

WORKING ENVIRONMENT

- Work is performed in the restaurant but may require going onto the gaming floor which has flashing lights, frequent loud noises and cigarette smoke

- Must be able to work in cramped, tight quarters

- Must be willing to work a flexible schedule including all shifts, weekends and holidays

- Occasionally overtime may be required

- Occasionally must deal with angry or hostile individuals

- High volume direct public contact

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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