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Job description
Fire Control Maintenance DispatcherLas Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB: It is the responsibility of the Fire Control Maintenance Dispatcher to provide excellent internal and external Guest Service by using excellent service and communication skills to support the guest, engineers and other departments in their goals. Is part of a courteous, professional, and engaging team that oversees all department operations as related to the life safety system and facility management system. THE STARTING RATE: $21.00 / Per Hour THE DAY-TO-DAY:Manage computerized maintenance management and life safety systems to prioritize, manage and dispatch maintenance team, complete assigned administrative tasks on a consistent basisMaintain a constant awareness of personal and property cleanliness, safety and accident preventionRecognize required needs of a fast-paced environment by using good judgment and the ability to multi-taskOwn requests and complaints; resolve issues immediately and follow up to ensure the guest's satisfaction, answer incoming calls and assist when necessary or direct calls to appropriate areasCreate a positive work environment, greet fellow employees and thank them when they lend assistance, anticipate guests' needs, respond promptly and acknowledge all guests, no matter how busy or time of day, prioritize guest requests and dispatchesKnowledgeable of Department and Hotel goals, Hotel information to answer guest inquiries, and work under minimal supervision to complete tasks in a timely mannerTHE IDEAL CANDIDATE:Must be 21 years of age or olderHigh School Diploma or GED6+ months of prior relevant experience in the hospitality industry or similar environmentProficiency in Microsoft Outlook PreferredStrong typing and communication skills PreferredBasic computer proficiency PreferredMust be able to work part time/on callAbility to work varied shifts, including weekends and holidaysTHE PERKS & BENEFITS:Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree meals in our employee dining roomFree parking on and off shiftHealth & Income Protection benefits (for eligible employees)Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Worksite address
las vegas, NV, 89101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.