Fitness Director

Job description

Benefits:

Free gym membership

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Fitness Director

Job Description & Performance Expectations

The primary objective of the Fitness Director is to maximize the number of members who participate in, and as a result retain, our paid Personal Training services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried exempt position.

The Fitness Director will achieve these objectives by managing and coaching the front-end selling process of the CrunchOne Kickoff, managing and coaching the delivery of personal training services, and owning the client experience by guiding each member's journey through our personal training and paid programming.

The Fitness Director is responsible for communicating and upholding company standards and leading by example. The Fitness Director will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness, and cleanliness.

HOURS

Monday – Friday: 9:00 AM – 6:00 PM (or 10:00 AM – 7:00 PM based on club needs)

Last Saturday of the month: half day for closeout and events

RESPONSIBILIES & EXPECTATIONS

Meet and exceed new client acquisition and existing client retention goals

Sell directly by performing CrunchOne Kickoffs

Coach, role play, and guide individual personal trainer direct reports on how to sell

Manage schedules and direct resources as informed by the various KPIs

Member Experience & Client Journey

Ensure proper execution and communication of the Client Journey, with emphasis on the first 90 days

Ensure that all Personal Trainers deliver high-quality programs to their clients backed by a scientific rationale

Leadership & Team Development

Hire, train, and manage a team of qualified Personal Trainers

Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals

Coaching & Client Servicing Expectations

The primary responsibility of the Fitness Director is leadership and business development. Accordingly:

Client servicing is limited to no more than 5 personal training clients

Remaining scheduled hours should be dedicated to sales, coaching, member engagement, trainer development, operational execution, and department growth

Confidential — Internal Use Only

Operations, Administration & Compliance

Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag

Ensure accurate administration of Personal Training services including, but not limited to, usage of the Enhance program, goal tracking, measurement tracking, program design, and progress reports

Maintain reports and data for clarity into performance of the business

Communicate takeaways and plans for improvement to the General Manager

These duties and responsibilities may change at any time.

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Worksite address

jacksonville, NC, 28540, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.