Fitness General Manager

Job description

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General Manager Job Description

General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time boxers) and securing member referrals. Under the management of a Franchise Owner and with the support of a Rumble Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our mission of fueling energetic communal experience.

General Manager Job Description

General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time boxers) and securing member referrals. Under the management of a Franchise Owner and with the support of a Rumble Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our mission of fueling energetic communal experience.

Requirement:

2+ years of retail/service sales or fitness sales experience

Confident in generating personal sales and training sales team

Ability to lead and motivate all staff

Ability to manage and drive multiple revenue streams, including memberships, packages, and retail

Ability to recognize areas of improvement and make changes using good judgment

Ability to identify and resolve issues effectively

Ability to excel in a fast changing, diverse environment

Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email

An affinity and passion for fitness

Solid writing and grammar skills

Highly organized, proficient in data management, ability to prioritize and meet deadlines

Professional, punctual, reliable and neat

Strong attention to detail and accuracy

Trustworthy and ability to handle confidential information

Ability to work harmoniously with co-workers, clients and the general public

Proficiency with computers and Studio software

Duties:

Lead Generation

Strategically engage in marketing efforts to generate leads for the studio

Develop and maintain strong B2B partnerships to optimize growth

Plan and participate in grass roots efforts

Obtain referrals from existing and new members

Lead Management

Follow the LASER process to convert Leads to Members

New member acquisition and converting non-members to members

Strategic Planning and Execution

Develop and implement strategies for growth, setting goals, and ensuring operational alignment with business objectives

Review sales and goal daily

Collaborate with studio owner to set monthly, weekly, and daily targets

Conduct pre-planning on a weekly/monthly/quarterly basis to ensure financial targets are met

Membership and Boxer Relations

Build rapport and lasting relationships all members

Stay on top of retention tasks by running daily and weekly reports

Handle all Boxer concerns with a solutions-focused attitude in a timely manner

Rumble Team

Lead, motivate, and develop staff

Set performance goals and provide a plan of action

Supervise and evaluate Rumble team performance and provide feedback to drive results

Hire and train new Rumble team members

Manage Rumble sales and class schedule

Operations

Optimize processes and manage resources

Maintain cleanliness and organization of the Studio

Ensure all technology is working and submit trouble tickets when necessary

Ensure compliance with all relevant regulations and develop fair workplace policies

Compensation & Benefits:

This position offers competitive base + commission + bonuses; based on experience & performance

Commission paid on personal sales

Opportunity to bonus, based on studio performance and goals

Medical, dental, and vision benefits

Paid holidays

Complimentary Rumble Classes at the home studio

Company Overview:

Rumble is a Premium Indoor Boxing franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment. We are an inclusive, inspiring, low-impact/high-intensity boxing experience for all ages and body types. No matter where you are in your fitness journey, Rumble will elevate your fitness.

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Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Internet Publishing

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Worksite address

long beach, CA, 90899, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.