Flex Counselor II - CCP

Job description

Flex Counselor II

The Flex Counselor II is a valuable member of our Crisis Care/Respite Program. Since 1983, the Crisis Care Program has provided a 24/7 crisis line and an 8-bed, voluntary, inpatient, 24/7 respite stabilization program for clients in crisis. Since 2018, the Crisis Care Program has also provided services to Lake County residents who call 988 and is currently one of six locations in the state to do so. To be successful in this role, we are looking for someone who can:

Provide crisis/respite intervention services to clients via the crisis hotline, in-person, and clients in the inpatient residential unit.

Evaluate and assess clients for level of care.

Prepare and implement treatment plans with clients.

Provide therapeutic and supportive services to clients, including individual, group, and case management.

Responsible for unit coverage and emergency telephone interventions.

Scheduled Hours: (As needed)

Overnight and evening preferred. 1st shift is available if needed.

This position will require some on-call rotation in which staff person is backup coverage for shifts during the week they are on call.

Flex employees must work a minimum of 80 hours per calendar year; and be available to work one (1) fixed or floating holiday each year, if needed.

Essential Functions:

Provides education and direction to clients, family members and/or significant others.

Provides direct services to clients including individual and group treatment.

Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards.

Provide an atmosphere of customer service in assuring that clients are treated in a friendly and respectful manner.

Responds to inquiries, gives appropriate information and referrals, and documents, if necessary.

Conducts crisis intervention/evaluation/referral to persons in the community or who present themselves at the program. Secures hospitalization, if necessary.

Performs initial evaluations and assessments of potential clients regarding their appropriateness for participation in the program.

Serves food to clients in residential programs.

Maintains an awareness of and professional involvement/collaboration with community resources.

Assists in facilitating transportation of clients.

Provides crisis intervention to stabilize clients and refer them to the most appropriate provider of outpatient or inpatient care.

Refers emergency clients to follow-up services working in conjunction with the case coordinators.

Responds to crisis assessments in person and by phone.

Knowledge Skills Abilities and Education Required:

Bachelor's degree in a related field, or

Bachelor's in any field and two (2) years' experience, or

High School diploma or GED and five (5) years' experience

Must possess a valid driver's license.

Supplemental Information:

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at

At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary grades at For unionized positions, a list of our collective bargaining agreements can be found here:

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

Benefits:

Here at the Health Department, we are proud to employ a diverse workforce of dedicated individuals focused on promoting the health and well-being of all who live, work, and play in Lake County. We are committed to cultivating an inclusive culture that values diversity of thought and collaboration, enabling each employee to perform at their maximum potential and to more effectively work with clients, patients, and employees. We offer:

Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees

Paid Time Off to support work-life balance

IMRF Pension and 457 retirement plans

Paid Parental Leave

Tuition Reimbursement

Worksite address

waukegan, IL, 60087, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.