About this opportunity
AdventHealth Corporate lists this Flight Dispatcher EMS Full Time Nights opportunity in wesley chapel, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
AdventHealth Job Opportunity
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule: Full time
Shift: Night (United States of America)
Job Description:
Updates the status of field units and aircraft, ensuring compliance and timely transport. Other duties as assigned. Promptly answers incoming calls, collects pertinent information, and enters required details into the Computer Aided Dispatch (CAD) System. Completes the CAD log with patient demographics and time-stamped events to ensure accurate documentation and adherence to department protocols. Coordinates with Dispatch Supervisor to determine appropriate resources for transport. Relays patient updates to supervisors, medical control, transport teams, sending and receiving facilities, and the accepting physician. Manages high-stress phone calls from physicians and hospital staff. Utilizes all systems and equipment proficiently in the communications center. Assists in training and mentoring new employees, attends staff meetings, and maintains current knowledge of operational processes. Supports EMS Dispatch Communications Center functions and needs. Monitors all radio traffic while listening for pre-alerts to incoming calls, alerting units, and promptly updating the status of units.
Knowledge, Skills, and Abilities:
Proficient verbal and written communication skills
Proficient in computer database skills
Proficient in real-time documentation in electronic format
Knowledge of AH policies, procedures, and protocols
Advanced computer skills
Utilizes all electronic foundational resources and tools to efficiently maintain throughput process across AdventHealth and sending/receiving facilities
Critical-thinking and problem-solving ability
Ability to function in a fast-paced, stressful environment
Ability to engage in self-evaluation about performance and professional growth
Ability to accept constructive feedback regarding work performance
Ability to establish and maintain cooperative working relationships with others contacted during work
Understanding of Health Insurance Authorization process
Medical terminology and/or coding skills
Education:
High School Grad or Equiv
Field of Study: High School Diploma or Equiv Required
Work Experience: 1+ year minimum relevant communications center experience
Licenses and Certifications:
Emergency Medical Tech Cert (EMT)
Licensed Paramedic (PARA)
Driver's License (DL)
Physical Requirements: (Please click the link below to view work requirements)
Pay Range:
$19.42 - $31.07
Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
Worksite address
wesley chapel, FL, 33545, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.