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Job description
Leasing Representative
Join the team at The Timbers and Staples Mill in Richmond, VA as a Leasing Representative and play a key role in creating a welcoming, high-performing apartment community. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and enjoys building strong relationships with prospects and residents.
Responsibilities
Serve as the first point of contact for prospects, residents, and guests
Conduct tours, highlight community features, and close leases to meet occupancy goals
Manage the full leasing process: applications, verifications, move-ins, renewals, and move-outs
Maintain daily communication with prospects and follow up using CRM tools
Deliver excellent resident service and coordinate with maintenance on service requests
Ensure models, common areas, and vacant units are market-ready and presentable
Complete leasing paperwork, collect deposits and rent, and prepare required reports
Assist with community events, marketing initiatives, and market surveys
Uphold all policies, laws, and regulations including Fair Housing and ADA
Qualifications
2+ years of sales, leasing, or hospitality experience
Strong customer service and communication skills
Highly organized with attention to detail and deadlines
Proficient in Microsoft Office; Yardi or CRM experience preferred
High school diploma or equivalent required; college degree preferred
Ability to work weekends, evenings, and flexible hours as needed
Willingness to float between properties if required
Why Join Us?
Competitive pay with up to $2,000/year in quarterly bonuses
$100 leasing commissions, and $50 transfer commissions
70% company-paid medical premiums + HSA options
Robust PTO, 14+ paid holidays, and paid parental leave
Rent discounts + employee savings programs
Free virtual therapy and wellness resources
Paid training, certifications, and opportunities for advancement
Supportive, team-focused culture that invests in your growth
Worksite address
richmond, VA, 23214, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.