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Job description
Florence House, one of Preble Street's Housing First programs, provides comprehensive supportive services, shelter, and permanent housing for women 24 hours a day, 365 days a year.
Florence House has an available full-time Housing Support Staff position. This direct service position outreaches and engages with clients and tenants, participates in casework service provision, provide program coverage and maintains safety in program spaces, provides crisis intervention and support, and assists clients and tenants in meeting housing goals and maintaining housing stability.
The schedule for this position is Monday - Friday, 7:00am - 3:30 pm.
Qualifications include a combination of work experience, education, and/or training likely to provide the skills, knowledge, and ability to perform the work of the Housing Support Staff, as well as an understanding of and alignment with Preble Street's mission, positive regard for individuals accessing services for homelessness and poverty, and a commitment to providing low-barrier services. Mental Health Support Specialist (MHSS) certification is required and can be obtained on the job/after hire.
Required skills and knowledge include strong communication, de-escalation, and crisis intervention skills; familiarity with community resources; ability to work with and maintain professional boundaries with diverse populations; and the ability to work as part of a team.
Compensation & Benefits
The hourly rate of pay for these full-time (40 hours/week) positions is $23.82 per hour. Direct service positions in 24/7 programs are also eligible for shift differentials $1 per hour for all hours worked between the hours of 7:00am and 10:00pm. Generous paid time off, insurance, and retirement plan benefits include:
160 hours (4 weeks, accrued) vacation time, 96 hours (12 days, accrued) sick time, 32 hours personal time, 12 Paid Holidays
Health insurance w/ 100% employer-paid option; Dental insurance w/ 100% employer-paid option; Vision insurance; Employer-paid life and disability insurance
403(b) retirement plan w/ employer match
To Apply: We encourage applicants to apply via Preble Street's website employment page. Applications (resume and cover letter, preferred) may also be emailed to or mailed via USPS mail to Preble Street Human Resources, 55 Portland Street, Portland, ME 04101. Please note that automatically generated confirmations of receipt will be sent in response to applications sent via email. Only those candidates selected for interviews will be otherwise contacted.
If you need assistance or accommodation in the application process, please contact us at
Preble Street, a 501(c)(3) nonprofit agency, has been working since 1975 to provide best practice social services that meet urgent needs and end hunger and homelessness for individuals and families in Maine living in poverty.
Preble Street is an equal opportunity employer. We value diversity and are committed to equity and inclusion in our workplace. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.
Preble Street recognizes that Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, LGBTQ2IA+ people and women are less likely to apply for jobs if they don't believe they meet every qualification described in a job posting.
Our hiring process recognizes the value of various lived experiences and backgrounds when assessing candidates.
Individuals from all cultures and communities are encouraged to apply.
Worksite address
portland, ME, 04122, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.