About this opportunity
Four Seasons Hotels lists this Florie's Host/ess opportunity in palm beach, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Florie's Host/Hostess
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the Role
The Florie's Host/Hostess is responsible for coordinating restaurant reservations, welcoming and seating guests, and supporting the overall flow of service within Florie's restaurant, bar, and lounge. This role maintains guest preferences, coordinates special occasions, and works closely with restaurant and culinary teams to ensure personalized and seamless experiences. This position is part of the Food & Beverage team at Florie's and reports to Food & Beverage Management.
About Florie's
Florie's is an extraordinary culinary collaboration between Four Seasons and Mauro Colagreco, the visionary chef behind the three-Michelin-starred Mirazur, recognized among the world's most celebrated restaurants. Inspired by Mediterranean flavors, local ingredients, and live-fire cooking techniques, Florie's delivers a unique dining experience that blends innovation, creativity, and exceptional hospitality. The restaurant serves as the culinary centerpiece of Four Seasons Resort Palm Beach and reflects the resort's commitment to world-class dining experiences.
What You Will Do
Welcome and greet arriving guests warmly and professionally, using guest names whenever possible
Coordinate and manage reservations for Florie's restaurant, bar, lounge, and private dining experiences
Seat guests according to preferences and availability while maintaining an efficient and seamless flow of service
Respond to telephone and reservation inquiries promptly and professionally
Build relationships with new and returning guests while recognizing and maintaining guest preferences
Anticipate guest needs and assist with special requests, celebrations, and personalized arrangements
Coordinate special occasions, including birthdays, anniversaries, private dining experiences, and festive reservations
Maintain accurate reservation information and communicate important details, VIPs, and special requests to restaurant and culinary teams
Maintain excellent knowledge of Florie's menus, preparation methods, ingredients, cocktails, and wine offerings
Prepare and maintain menus and host stand materials for each meal period
Assist Servers and support teams with table preparation and large reservations when needed
Maintain strong knowledge of resort offerings and confidently assist guests with general questions and requests
Handle guest concerns and special requests with professionalism, care, and appropriate follow-up
Maintain a polished, organized, and welcoming host area throughout service
Support other Food & Beverage areas as business needs require
What You Bring
High school diploma or equivalent experience
Previous host/hostess, restaurant, or Food & Beverage experience in a luxury hotel, resort, or fine dining environment preferred
Strong interpersonal and guest engagement skills
Excellent communication skills with the ability to provide warm, polished, and professional service
Strong organizational skills and attention to detail
Ability to manage reservations, seating priorities, and multiple guest requests in a fast-paced environment
Experience with restaurant reservation systems preferred
Excellent food and beverage knowledge or a strong desire to learn
Ability to remain professional and composed during high-volume service periods
Ability to read, write, and communicate effectively in English
Ability to work collaboratively with restaurant, culinary, and resort teams
What We Offer
Competitive Salary & Wages
Comprehensive Benefits Package
401(k) Retirement Plan
Excellent Training and Development Opportunities
Complimentary Accommodations at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours
Full-time schedule required
Flexible availability including mornings, evenings, weekends, and holidays
Work Authorization
Candidates must have valid authorization to work in the United States at the time of application.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Worksite address
palm beach, FL, 33480, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.