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Job description
OUR MISSON: To put people at the heart of everything we do
OUR VALUES: Genuine Hospitality, Employee Development, Growth and Profitability, Operational
Excellence, Products and Safety, Community Involvement
HOURLY PAY RATE: $9.00 - $15.50 / per hour
POSITION SUMMARY
Job Purpose : The FOH Team Member position is responsible for four separate functional areas
including counter service, drive through order taking, drink order taking, and drive through window
service. This position will take orders, process payments, and fill and refill drinks according to recipes
and company procedures.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
Drive Through Order Taker (Outdoor)
Takes orders accurately and processes credit card payments in the drive thru line
Understands the menu and is able to answer guest questions and troubleshoot basic guest concerns
Uses a tablet to accurately place orders using Point of Sale software
Communicates effectively with other team members
Understands and executes company guidelines for timeliness and accuracy
Counter Service
Takes orders accurately and processes credit card and cash payments
Understands the menu, able to answer guest questions, and troubleshoot basic guest concerns
Delivers guest orders to the appropriate table in a timely manner
Assists in cleaning the dining room as assigned
Uses a Point-of-Sale system to place orders accurately
Understands and executes company guidelines for timeliness and accuracy
Drive Thru Window (Indoors)
Delivers guest orders and processes cash and credit card payments at the drive thru window
Understands the menu, able to answer guest questions, and troubleshoot basic guest concerns
Confirms order accuracy and quality before delivering to guests
Understands and executes company guidelines for timeliness and accuracy
Drinks/Shakes
Prepares drinks and milk shakes according to company recipes and specifications
Can read and use an order screen
Understands and executes company guidelines for timeliness and accuracy
All Positions
Communicates effectively with guests and provides excellent customer service
Adheres to back door security policies at all times
Understands teamwork and can effectively assist other positions throughout the shift
Maintains proper dress code and hygiene standards at all times
Maintains proper cleaning and sanitation standards at all times
Properly breaks down and cleans equipment at the end of the shift
Ability to have fun at work
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform
the essential functions.
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions
Communication, oral - Ability to communicate effectively with others using the spoken word
Communication, written - Ability to communicate in writing clearly and concisely
Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
Honesty/Integrity - Ability to be truthful and seen as credible in the workplace
Time management - Ability to use available time to organize and complete work within given deadlines
Working under pressure - Ability to complete assigned tasks under stressful situations
SKILLS
Strong communication skills
Ability to multitask
The ability to read and follow a recipe
Exhibits excellent teamwork
Ability to read tickets and communicate with others
Speed and accuracy are a must
PHYSICAL DEMANDS
Physical Demands
Stand C (Constantly)
Walk F (Frequently)
Sit O (Occasionally)
Handling C (Constantly)
Reach Outward C (Constantly)
Reach Above Shoulder C (Constantly)
Climb O (Occasionally)
Crawl O (Occasionally)
Squat or Kneel O (Occasionally)
Bend F (Frequently)
Lift/Carry
10 lbs or less F (Frequently)
11-20 lbs F (Frequently)
21-50 lbs F (Frequently)
51-100 lbs O (Occasionally)
Over 100 lbs N (Not Applicable)
Push/Pull
12 lbs or less F (Frequently)
13-25 lbs O (Occasionally)
26-40 lbs N (Not Applicable)
41-100 lbs N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
WORK ENVIRONMENT
A restaurant environment
The Saxton Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Required
Preferred
Job Industries
Food & Restaurant
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.