About this opportunity
ASM Global lists this Food & Beverage Supervisor opportunity in shreveport, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Summary
ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a Food & Beverage Supervisor at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana.
Responsibilities
Interview, train, and evaluate all F&B captains, servers, bartenders, and concessions personnel.
Supervise part‑time, contracted, and guest staff in concessions and catering areas.
Assist in maintaining budgeted goals, ordering products, and keeping proper par levels.
Maintain equipment through proper cleaning and scheduled maintenance.
Follow cash handling procedures.
Fulfill service requirements for each Banquet Event Order (BEO).
Maintain inventory control procedures.
Design food service areas, concession signage, and displays creatively.
Ensure detail and consistency across all service areas.
Work hands‑on with staff and customers.
Review and work with staff to execute all F&B operations through banquet event orders and contractual obligations such as services, equipment orders, consumption reports, and special orders.
Monitor in‑house events, maintain close contact with clients and facility staff, and address all client requests, concerns, and problems.
Attend planning, organization, event, and facility meetings to support food and beverage elements.
Direct staff on proper cleaning techniques to pass health inspections by state/local agencies and ASM Global guidelines.
Act as Department Manager and/or Manager on Duty for events (banquets, backstage catering, concessions, and other activities).
Conduct monthly inventory and maintain labor cost.
Supervise all hourly F&B staff (100+ employees).
Train concessions, bartending, and banquet staff.
Qualifications
Must pass a background check and drug screen.
Strong customer service orientation and team‑player mindset.
Advanced oral and written communication skills.
Consistent attention to detail.
Excellent organizational, planning, communication, and interpersonal skills.
Ability to undertake and complete multiple tasks.
Must possess or obtain within an allotted time a Shreveport ABO Card, Louisiana Responsible Vendor Permit (LACT), and be Serv‑Safe Certified.
Must possess a valid Louisiana driver’s license.
Minimum of two years of Food & Beverage management experience.
Catering management experience required.
Experience in a multi‑purpose entertainment facility preferred.
Proven track record of exceeding customer service and quality standards.
Computer skills: knowledge of Microsoft Office; experience with ADP preferred; Excel/Word required.
Working Conditions
Ability to work long and irregular hours, including day, evening, weekend, and holiday shifts; flexible schedule required.
Must stand, sit, or walk for extended periods and move or lift up to 50 lbs.
Regularly required to move around the facility, stand for long hours during events, and talk and hear; may work inside or outside the building with extreme temperature variations.
Ability to work with limited supervision and interact with all levels of staff, including management.
Travel to events as needed.
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Worksite address
shreveport, LA, 71150, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.