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Job description
Food Retail Brand Location Supervisor - Starbucks - Howard UniversityThe Starbucks Supervisor is responsible for supporting the daily operations of the Starbucks location, ensuring excellent customer service, product quality, cleanliness, and team accountability. This position helps lead employees during assigned shifts and ensures standards are followed consistently.Job Responsibilities:Support daily Starbucks operations, including opening, closing, production, service, and restocking.Ensure drinks and food items are prepared according to Starbucks standards and recipes.Provide direction, coaching, and support to baristas and food service employees.Monitor customer service, speed of service, product quality, and cleanliness.Ensure employees follow uniform, attendance, safety, sanitation, and workplace expectations.Assist with inventory, ordering, product rotation, and waste control.Address guest concerns professionally and escalate issues when needed.Communicate staffing, equipment, product, and employee concerns to management.Support a positive, respectful, and accountable work environment.Qualifications:Previous experience as a supervisor in a related role preferred.Previous experience with Starbucks preferred.Prior experience in the food and hospitality industry required.Ability to work successfully in a team environment and promote teamwork.Strong leadership, time management, organizational, and multi-tasking skills.Ability to work in a fast-paced environment and effectively use problem solving and decision-making skills.Basic computer skills and ability to quickly learn new technology systems.Evenings and weekend availability.This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Worksite address
washington, DC, 20059, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.