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Job description
Whataburger CareersWhataburger isn't just a fast-food burger chain it is where bold leadership starts — and where potential doesn't just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.Since 1950, we've invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we've got your back and your path cooked to perfection.Your Recipe for Impact — What You'll DoAs the Food Safety & Quality Assurance (FSQA) Manager – Proteins, you play a critical role in protecting the Whataburger brand by ensuring the safety, quality, and integrity of our protein products—from supplier through restaurant execution. In this role, you lead with purpose, working hand in hand with suppliers and internal partners to ensure regulatory compliance, strengthen food safety programs, and continuously elevate quality standards across the system.You Make a Difference by safeguarding our food and protecting our guests through strong FSQA programs, sound risk assessment, and proactive issue resolution. You Serve with Heart by building trusted relationships with suppliers and cross?functional teams, showing up as a thoughtful advisor, collaborator, and advocate for food safety and quality. You Win as One by partnering closely with Supply Chain, Operations, Product Development, Risk, and Category Management to bring products to market safely, consistently, and with confidence. You Move Forward Boldly by driving continuous improvement, embracing change, and strengthening systems and processes that support Whataburger's growth—today and into the future.Day-to-Day Ingredients — ResponsibilitiesAs a Food Safety & Quality Assurance (FSQA) Manager - Proteins, you will:Lead and support FSQA programs for protein suppliers in alignment with company and regulatory standardsReview third?party audit results and regulatory inspection reports; assess risk and approve corrective action plansConduct supplier audits, product reviews, and sampling to verify food safety and quality compliancePartner with suppliers to improve sanitation, GMPs, HACCP, and overall food safety performanceCreate, maintain, and update product specifications and quality requirements for protein categoriesSupport commercialization of new and existing protein products from a food safety and quality perspectiveServe as FSQA liaison between Suppliers, Operations, Product Development, Category Management, and RiskInvestigate food safety incidents and illness claims in collaboration with Operations and Risk ManagementMaintain accurate FSQA documentation, calibration records, and compliance dataMonitor and interpret local, state, and federal regulations; support responses to regulatory authoritiesProvide coaching, guidance, and oversight to FSQA team members and project teamsThe Sauce — Pay & PerksAs a Food Safety & Quality Assurance (FSQA) Manager - Proteins, you will receive:Competitive Weekly PayBonus Program that scales up to 2.5X payout potential based on company results5 weeks PTOFlex WeeksPaid Corporate HolidaysPaid Parental Leave*401(k) match $1/$1 up to 4%Competitive Medical, Dental and Vision Benefits*Short-term and Long-term Disability Benefits*Opportunities for Career Development and GrowthWhataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant AssistanceDiscounted Meals for You and a GuestWireless Service DiscountsComputer & Software DiscountsFitness / Gym DiscountsAwards and recognition for all you doRetirement Celebration ProgramWhat You Bring to the Table — Required ExperienceAs a Food Safety & Quality Assurance (FSQA) Manager - Proteins, you must have:Bachelor's degree in Food Science, Food Safety, or a related field (or equivalent experience)5+ years of experience in food safety and quality assurance, preferably in proteins, manufacturing, or restaurant systemsStrong working knowledge of HACCP, GMPs, FDA Retail Food Code, and regulatory requirementsExperience managing supplier food safety programs and third?party audit processesAbility to assess risk, analyze complex issues, and drive effective corrective actionsProven ability to collaborate cross?functionally and influence without authorityStrong communication skills, including the ability to present findings and recommendations clearlyProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)Extra Toppings — Desired ExperienceAs a Food Safety & Quality Assurance (FSQA) Manager - Proteins, we prefer you to have:Professional food safety certifications (CP?FS, REHS, HACCP, PCQI, SQF, BRC, GFSI, or similar)Experience supporting product commercialization and specification developmentBackground working directly with protein suppliers and processing environmentsExperience leading or mentoring teams and managing multiple projects simultaneouslyFamiliarity with restaurant supply chain operations and large?scale retail food systemsWhere & How You'll WorkThis role is based at the San Antonio Home Office, working on?site Monday through Thursday with remote flexibility on Fridays. In this role, you'll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast?paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full?time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply300 Concord Plaza Dr San Antonio TX
Worksite address
san antonio, TX, 78299, US
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