About this opportunity
Chick-fil-A lists this Food Safety & Quality Leader — Develop Teams & Excellence opportunity in valparaiso, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Role Summary:
The Assistant Director of Food Safety & Quality is responsible for maintaining and improving food safety, food quality, training execution, and operational excellence within the restaurant. This role develops Shift Leads, Trainers, and Team Members while ensuring Chick-fil-A standards are consistently upheld. The Assistant Director of Food Safety & Quality works closely with the Executive Director and leadership team to create a culture of accountability, cleanliness, consistency, and excellence in the restaurant.
Key Responsibilities:
Leadership & Team Development
Coach and encourage Shift Leads, Trainers, and Team Members
Work alongside trainers and team members to reinforce operational standards
Enforce Pathway standards and expectations
Provide consistent feedback & accountability
Identify future leaders and assist in building the BOH leadership bench
Assist in identifying and developing Trainers
Provide feedback to the Training Director regarding new hires and Trainer performance
Assist in developing Shift Leads to become well-rounded in restaurant operations
Support Shift Lead growth in food safety, food quality, and kitchen leadership
Food Safety
Hold the team accountable to Chick-fil-A food safety standards
Maintain a Food Safety score of 1
Ensure all food safety procedures are followed consistently
Partner with leadership during EcoSure and Health Department walks
Monitor and reinforce sanitation and cleanliness expectations
Monitor ComplianceMate
Food Quality
Ensure 1 RSA is completed every shift
Maintain a QIV score goal of 95% or higher
Participate in QIV walks and assessments
Analyze QIV results and create action plans for improvement
Ensure food quality standards are consistently followed
Support Taste, Temperature, and Fast Service CEM goals in reaching Top 20%
Kitchen Operations
Identify bottlenecks and opportunities to improve kitchen flow and speed
Partner with BOH leadership to ensure each shift sets up the next shift for success
Maintain consistent checklist completion and accountability
Promote a positive and team-oriented kitchen culture
Oversee prep execution and kitchen readiness
Assist with catering execution to ensure quality and operational flow are maintained
Requirements:
Be a servant leader who leads by example: Be on time, go the extra mile, and help team members when necessary. Lead with the philosophy of being the guide, not the hero.
Be able to communicate and lead others in a way that is encouraging while still holding others accountable for results
Be reliable and proficient in all operational positions
Demonstrate a growth mindset by consistently looking for ways to improve and developing others
Available to work 40 hours per week, including weekends and 3 of 4 major holidays
Major holidays include: day before Thanksgiving, Black Friday, Christmas Eve, and day after Christmas
Work 5 days per week
Maintain open availability, including at least 2 evening shifts and 2 morning shifts weekly
Available to work 3 Saturdays per month
Attend weekly director meetings, BOH leadership meetings, & QIVs
Professionalism Expectations:
Be professional at all times
Do not gossip
Communicate concerns upward to your supervisor, not downward to Shift Leads or team members
Maintain professionalism in all conversations regarding work or team members at CFA Valpo
Respond to calls and emails in a timely manner
Support a healthy work-life balance through strong leadership development and communication
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Here at Chick-fil-A at Valparaiso, our goal is to be the best place to eat and work in Valparaiso. Team members gain life experience that goes far beyond just serving a great product in a positive and encouraging environment. Team members are able to develop their skills, talents, and most importantly, become better people. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.
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Worksite address
valparaiso, IN, 46385, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.