About this opportunity
Assort Health lists this Forward Deployed Engineer opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About The Role
We're hiring Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization. You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows.
You’ll work closely with Agent Product Managers who own the customer relationship and project plan, while you own the technical execution—building integrations, creating custom workflows, and ensuring successful launches.
What You’ll Do
You’ll be the technical force behind bringing AI agents to life for healthcare organizations. This isn't a typical engineering role—you’ll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.
Ship Production AI Agents
Own implementations end-to-end for health systems, from technical scoping through go-live and beyond
Build custom integrations with complex healthcare platforms
Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints
Launch agents that handle thousands of real patient interactions daily
Solve Hard Technical Problems
Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools
Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols
Build tooling and automation that makes every future implementation faster and better
Optimize agent performance in production using real-world data and customer feedback
Shape the Product
Partner directly with Product Engineering to influence platform direction based on what you learn in the field
Identify patterns across implementations that become product features
Work with Sales to scope technical requirements and demo capabilities to prospects
Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need
What We’re Looking For
Required:
Strong software engineering background with a track record of shipping production code
Proficiency in Python
Experience with APIs, integrations, and working across multiple systems
Comfortable with ambiguity and building in fast-paced, high-stakes environments
Excellent communication skills—you can explain technical concepts to non-technical stakeholders
Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear
Passion for healthcare and improving patient access
Nice to Have:
Experience with healthcare systems (EHR, practice management, patient engagement platforms)
Previous work in customer-facing engineering, solutions engineering, or implementation roles
Familiarity with voice/telephony systems (Twilio, etc.)
Background in AI/LLM applications
Experience working with enterprise customers
Benefits & Perks for Assorties
Competitive Compensation – Including salary and employee stock options so you share in our success.
Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
Office Setup Stipend – We’ll outfit your in‑office workspace so comfy as it's productive.
🩺 Top‑Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
401(k) – Build your retirement savings.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.