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Job description
Forward Deployed AI Product Manager (Enterprise Deployment)We are looking for a Forward Deployed AI Product Manager to lead the technical development and deployment of Presto's Voice AI platform for one of our largest enterprise restaurant partners in the United States.This is a high-impact technical leadership role at the intersection of AI product development, engineering execution, and enterprise deployment. You will work directly with engineering teams and with the customer to design, build, and launch AI agent capabilities that operate at national scale across hundreds or thousands of restaurant locations.Every enterprise rollout is effectively a large-scale product launch. Each restaurant environment introduces unique workflows, integration requirements, operational constraints, and real-world edge cases that our AI systems must successfully handle.In this role, you will lead engineering teams and cross-functional partners to translate operational requirements into scalable AI systems, guide technical decisions during deployment, and ensure our platform performs reliably in complex real-world environments.Success in this role requires technical depth with a bias toward rapid building and iteration, the ability to lead engineering execution, and the judgment to balance product innovation with real-world operational reliability.Lead Technical Execution For A Flagship Enterprise DeploymentOwn the technical delivery of Presto's Voice AI platform for one of our largest national restaurant partnersLead engineering teams in building, launching, and scaling AI agent capabilities across a nationwide deploymentAct as the product and technical lead responsible for successful rollout and performance of the platformEnsure AI systems operate reliably across real-world restaurant environments at scaleDrive Product Development With Engineering TeamsPartner closely with AI, ML, and platform engineering teams to design and deliver new capabilities required for enterprise deploymentsDefine technical requirements, system behaviors, and product priorities based on customer workflows and operational constraintsGuide engineering teams through complex design tradeoffs between system performance, reliability, and product velocityTranslate real-world operational challenges into engineering roadmaps and technical solutionsTranslate Enterprise Workflows Into Scalable AI SystemsWork directly with enterprise partners to understand restaurant operations, ordering flows, and edge casesConvert operational requirements into scalable AI behaviors, system integrations, and product featuresCollaborate with engineering to implement conversation logic, integrations, and system improvementsLead Cross-Functional Execution Across TeamsAlign engineering, product, deployment operations, and customer teams around launch timelines and technical prioritiesServe as the primary technical interface between enterprise customers and internal engineering teamsManage complex dependencies across platform, infrastructure, AI models, and deployment operationsImprove AI System Performance In ProductionMonitor AI agent performance in real-world deployments and identify opportunities to improve system reliability and accuracyAnalyze production data and customer feedback to drive product improvementsPartner with conversational design and AI research teams to refine agent behavior and system performanceBuild Scalable Deployment FrameworksDevelop repeatable technical patterns and deployment playbooks for future enterprise rolloutsHelp evolve Presto's platform architecture to support large-scale AI deploymentsContribute to long-term product strategy for enterprise AI deploymentsWhat We're Looking For4+ years of experience working closely with engineering teams in product management, technical program management, or engineering leadership rolesStrong experience coordinating complex cross-functional projects in fast-moving technology environmentsStrong technical background with experience building or launching complex software or AI systemsExperience working with AI products, voice systems, conversational AI, or automation platformsStrong systems thinking and comfort working across APIs, integrations, and distributed systemsExperience delivering production software in fast-moving startup environmentsAbility to translate real-world operational problems into technical product requirementsProven ability to drive projects across teams through influence rather than authorityExceptional organizational, communication, and stakeholder management skillsA can-do attitude that is aligned with our core values of positivity, pace, and product magicStrong problem-solving mindset and ability to navigate ambiguityExcellent communication skills and ability to work effectively with both technical and non-technical stakeholdersStrong ownership mindset and ability to drive outcomes in ambiguous environmentsNice To HaveExperience deploying enterprise software or AI systems into real-world operational environmentsBackground in restaurant technology, retail technology, or operational systemsFamiliarity with conversational systems such as voice assistants, chatbots, IVR, or automation workflowsExperience deploying enterprise software or AI platforms at scaleFamiliarity with restaurant technology, POS systems, or retail technology environmentsPrevious experience working with enterprise customers on complex technology deploymentsWhy PrestoWe are the market leader in our space. Change is rapid, experimentation is expected, and roles evolve alongside the technology. This is not a highly prescriptive environment—success requires curiosity, adaptability, and a desire to continuously learn and push boundaries.You'll work on real-world AI systems deployed at meaningful scale, directly impacting restaurant operations and customer experiences across the country. This role offers significant ownership and visibility while helping shape how AI is deployed into real-world environments.LocationThis role is based in the San Francisco Bay Area and operates on a hybrid schedule from our San Mateo, CA office.Compensation & BenefitsThe U.S. base salary range for this position is approximately $150,000 – $180,000 annually, plus equity and benefits. Compensation is determined by role, level, location, and individual experience. Presto's compensation philosophy rewards high performers and aligns incentives with long-term value creation.Benefits for U.S.-based employees include medical, dental, and vision insurance, a 401(k) program, and paid time off (PTO). Learn more at CommitmentWe value people from all walks of life and are committed to building an inclusive, equitable work environment. We strongly encourage candidates from historically underrepresented backgrounds to apply. Presto Phoenix, Inc. is an equal opportunity employer.If you need an accommodation to access the application or interview process, please contact
Worksite address
san mateo, CA, 94403, US
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