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Job description
Spectrum Search is seeking a founding Customer Success Manager to own retention, expansion and the customer success function for a growing portfolio of about 100 accounts. This hands-on role reports to senior leadership and offers significant ownership as the first dedicated CS hire.
You will shape onboarding, renewals, and expansion playbooks, driving high-NRR and customer value in a fast-moving AI-enabled home services software context. NYC-based, with travel as needed.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.