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Job description
Fractional Chief Operating Officer (COO) – Dermatology Practice (Santa Monica, CA)
This is an in-person (not remote), hands-on role ideal for someone who thrives in a fast-paced, service-driven healthcare environment and enjoys building systems, leading teams, and driving measurable results.
Estimated commitment: ~20-25 hours per week
Key Responsibilities
1. Operational Leadership & Oversight
Oversee day-to-day operations of front and back office teams
Ensure smooth clinic flow, provider support, and patient experience
Identify inefficiencies and implement scalable systems and workflows
Maintain a high standard of professionalism and accountability across staff
2. Financial & Performance Management
Monitor key metrics
Identify revenue leakage (uncollected balances, underutilized schedules, etc.)
Partner with billing and accounting teams to improve collections and reduce A/R
Provide regular reporting and actionable insights to ownership
Use data-driven insights to make informed decisions and drive continuous improvement.
3. Staffing, Culture & Accountability
Oversee staffing structure, scheduling, and coverage
Address performance issues proactively and professionally
Implement clear expectations, KPIs, and accountability systems for team members
Support hiring, onboarding, and training processes
Foster a positive but high-performance culture
4. Systems & Process Optimization
Evaluate and improve existing systems (EMR, scheduling, patient communication tools)
Implement standard operating procedures (SOPs) across departments
Reduce waste (supplies, time, inefficiencies)
Improve coordination between front and back office teams
5. Vendor & Cost Management
Review vendor contracts and expenses (software, supplies, services)
Identify opportunities to reduce overhead without compromising quality
Negotiate and manage vendor relationships
6. Social Media and Marketing:
Oversee and improve the practice's social media presence.
Qualifications
Proven experience as a Chief Operating Officer or similar role in a healthcare setting, preferably within dermatology or a related field.
Excellent financial acumen with a track record of improving revenue and reducing costs.
Demonstrated ability to lead and inspire a diverse team.
Exceptional communication and interpersonal skills.
Strategic thinker with a track record of successful planning and execution.
Compensation
1099 compensation will be tailored based on experience and may include performance-based incentives tied to key operational and financial metrics.
Work Location: In person, 2001 Santa Monica Boulevard, Santa Monica, CA 90404
Job Type: Part-time
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Worksite address
santa monica, CA, 90403, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.